Automating low value property claims: Is your team prepared for the next storm? Written by on 16th Feb 2022
How apprenticeships can provide a solution to skilled labour shortages in the motor repair industry Written by on 10th Feb 2022
National Apprenticeship Week 2022: It’s time to reveal the Davies Award winners! Written by on 9th Feb 2022
I Love Claims Rising Star interview: Kirsty Engleman, Team Leader – Property Claims Written by on 5th Feb 2022
Davies helps client launch MGA exclusively focussed on hostile and malicious risk Written by on 18th Jan 2022
Get to know our people: Natalie Larnder – Head of Market Affairs, Legal Solutions Written by on 14th Jan 2022
2022 Predictions: FCA and Treasury will seek appointed representative oversight improvements Written by on 5th Jan 2022
Online Safety Bill: MPs propose new measures on online fraud to protect insurers Written by on 20th Dec 2021
Stephen Kavanagh, Managing Director of Casualty Claims reveals the past, present and future of COVID-related claims Written by on 10th Dec 2021
Davies launches integrated technology solutions division to deliver customer service transformation for insurers Written by on 6th Dec 2021
I Love Claims Industry leader interview – Lesley Johnson, Chief Operating Officer – Casualty & Motor Claims Written by on 2nd Dec 2021
Davies launches new technology portal to help clients manage current and future regulatory and reform challenges Written by on 22nd Nov 2021
Why should payment performance matter, when funds have been paid, is it really worth revisiting? Written by on 15th Nov 2021
Extreme weather and flooding in 2021: how can we mitigate the risk going forward? Written by on 15th Nov 2021
A turbulent time for repairers – what can the industry expect in the next 12 months? Written by on 8th Nov 2021
Getting to know our adjusters: Interview with Michaela Robertson, Senior Associate Written by on 27th Oct 2021
Getting to know our adjusters: Interview with Ronan Buckley, Head of Investigations Written by on 21st Oct 2021
Health and wellbeing of your people: the power behind your customer experience Written by on 14th Oct 2021
Des Swan, Director – Major & Complex Loss reflects on his career and the past 18 months as a loss adjuster in Ireland Written by on 12th Oct 2021
Getting to know our adjusters: Interview with Head of Major & Complex Loss Operations in the UK, Graeme Bell Written by on 7th Oct 2021
Northshore attended virtual Healthcare seminar highlighting the Economics of Managed Care and the Payment Models that Work Written by on 4th Oct 2021
Why are customer expectations of insurance higher than they were prior to COVID? Written by on 4th Oct 2021
Customer empathy: the often-forgotten secret weapon of effective CX Written by emilypenn on 4th Oct 2021
Effective strategy and focused leadership – the twin pillars of customer experience Written by emilypenn on 4th Oct 2021
The changing world of work and its impact on customer and employee experience Written by emilypenn on 4th Oct 2021
The vital role of employee engagement in effective customer service Written by emilypenn on 4th Oct 2021
Optimism remains on the future impact of the personal injury guidelines in Ireland Written by emilypenn on 28th Sep 2021
Why reinsurance is fundamentally important in protecting a firm’s exposure to a specific risk or catastrophic event Written by emilypenn on 23rd Sep 2021
Legacy market opportunities remain as firms define future direction Written by emilypenn on 20th Sep 2021
New version of Highway Code with greater protection & reassurance for vulnerable road users is to be published in 2022 Written by emilypenn on 7th Sep 2021
The important role of interaction analytics technology in claims: how is it impacting the customer experience? Written by on 26th Aug 2021
Coverholders should not fear the audit process – planning and experience is key Written by kellybaber on 19th Aug 2021
The recent market decision to purge unpaid delinked signings is a call to action Written by kellybaber on 20th Jul 2021
Qualified one-way costs shifting introduced for personal injury actions in Scotland: How will it impact litigation? Written by mollyaston on 20th Jul 2021
A qualified workforce can play a key role in our insurance industry’s journey to improve its trust amongst the British public Written by mollyaston on 19th Jul 2021
Delays to deliveries of building materials & labour issues: How can insurers minimise the impact on claims lifecycles and costs? Written by on 6th Jul 2021
Meet Kuarterback! One of our latest innovations in a line of automated claims solutions that is helping us deliver a more consistent and resilient claims service Written by kellybaber on 6th Jul 2021
Lloyd’s Market Association delegated authority initiative takes London closer to standard solution Written by on 2nd Jul 2021
Improving process efficiency and enhancing stakeholder engagement with eight new tech applications Written by mollyaston on 25th Jun 2021
Insurance brokers: the door to funding is closing – have you future proofed your talent strategy? Written by mollyaston on 24th Jun 2021
Managing the contribution that insurers need to make towards climate change will not be easy Written by on 22nd Jun 2021
Technology will support the London market’s return to a new way of working Written by on 16th Jun 2021
Davies rebrands Johnson Claim Service & Littleton to Davies as it plans for North American growth and investment in technology and innovation Written by kellybaber on 1st Jun 2021
FCA will get tough on insurers and MGAs if they fail to deliver on transparency and choice Written by on 28th May 2021
How a pioneering automated claims solution is saving account handlers 25 minutes per claim Written by mollyaston on 5th May 2021
Spotlight: Apprenticeships – Developing the skills the insurance industry needs for the future with government-backed financial support schemes Written by mollyaston on 26th Apr 2021
Davies reveals how COVID-19 has changed uptake and demand for virtual adjusting technology Written by mollyaston on 16th Apr 2021
Davies announces its focus for BIBA 2021 following a year responding to an increased appetite for digital solutions Written by mollyaston on 14th Apr 2021
A hike in pet thefts seen as puppy demand spikes during lockdown Written by mollyaston on 13th Apr 2021
COVID-19 has created the need for agility as the market seeks to define the new normal Written by on 29th Mar 2021
