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DaviesTV
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Contact
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Claims Solutions
UK & Ireland
Working With Us
Claims Enquiries
Consulting Solutions
CX Consulting
Sourcing
Insight & Analytics
Talent Solutions
Insurance Services
MGA / Broker Launch and Host
Lloyd’s Managing Agency
Legacy Management
Delegated Authority
Premium Credit Control
Captive Management
Reinsurance Solutions
Legal Solutions
Casualty
Complex
Corporate and Sector Risks
Legacy
Motor
Technology Solutions
Claims Management
Contact Management
Customer Experience
Data & Compliance
Digital Innovation
Employee Experience
Intelligent Automation
About
About Davies
Davies Foundation
Meet the Team
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Media Hub
View all
Knowledge Centre
Case Studies
DaviesTV
Careers
Contact
Claims Enquiries
Solutions
Claims Solutions
UK & Ireland
Working With Us
Claims Enquiries
Consulting Solutions
CX Consulting
Sourcing
Insight & Analytics
Talent Solutions
Insurance Services
MGA / Broker Launch and Host
Lloyd’s Managing Agency
Legacy Management
Delegated Authority
Premium Credit Control
Captive Management
Reinsurance Solutions
Legal Solutions
Casualty
Complex
Corporate and Sector Risks
Legacy
Motor
Technology Solutions
Claims Management
Contact Management
Customer Experience
Data & Compliance
Digital Innovation
Employee Experience
Intelligent Automation
About
About Davies
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For all media enquiries please contact Sarah Allen, PR Manager at
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9 Questions for Jeff Kenneson of Davies Captive Management US
Davies to provide continuity of learning for over 200 apprentices
Rendezvous will determine climate for year ahead
Electric transport, lithium batteries, and unregulated chargers; a potentially explosive mix!
M&A and innovation in the MGA and broker marketplace
Davies hires major & complex loss director as it turns focus to supporting insurers with cost of increasing weather related catastrophes
Experience with Davies leaves Henry considering an insurance career
Davies embarks on global digital transformation project with Sabio Group
Experts say Lloyd’s captives could take off this year
How data-driven marketing can positively impact your CX strategy
Keoghs and Davies to showcase end-to-end solutions at Airmic Conference 2023
Asta CEO: Innovation in all guises now essential for Lloyd’s syndicate approval
Davies/Asta Asia footprint widens with Volante Singapore launch
Opportunities increase as IRLA Congress highlights the need for expertise
Davies appoints Group Chief Operations Officer as it positions for a new phase of international growth
Caerphilly Council feeds children in need rapidly with help from a digital workforce
BIBA will allow the market to engage
Davies deepens its global captive management capability through the acquisition of assets from Guernsey licenced insurance manager, Ortac Underwriting
Davies strengthens its motor claims division with key new appointment amid rising market challenges
A buoyant market is tempered with the need for new blood
Davies presents next generation customer service solutions amid industry challenges facing brokers at BIBA 2023
Davies Group – FY23 Mid-Year Report
Davies Group – FY22 Report
Captive ownership increasing in attraction as Lloyd’s looks to provide a new option
Davies expands its North American offering through the acquisition of premium audit, loss control inspection and risk mitigation specialist, Afirm
Meet our intern Jamie Waplington
Davies partners with Empower Development to offer enhanced technical learning content for apprentices
Cyber may be the most “underwrite-able line of business”
Davies announces launch of new Forensic Accounting Services and senior appointment as it continues market expansion
Davies’ end-to-end claims automation reveals excellent results
Meet the people behind Davies, interview with Senior Loss Adjuster Nicola Turner
Davies promotes David Leedham to Group Chief Transformation Officer as it positions for further international growth
CEO on what’s happening across the European insurance market
Meet the people behind Davies, interview with Senior Loss Adjuster Nathan Humphries
Davies simplifies its operations, aligning across three core business units, and announces senior promotions
Meet the people behind Davies, interview with Senior Loss Adjuster Darren Webb
Short term recruitment threatens long term risk for compliance departments
Davies pioneers Flexi-Job Apprenticeships for insurance and highly regulated markets
Asta continues to be at the heart of Lloyd’s future as it looks to 2023
Davies strengthens its global consulting and technology capability through the acquisition of US based insurance specialist consulting business, MVP Advisory Group
A combination of challenges are testing the resolve of MGAs
Davies expands its global technology offering with acquisition of US claims management software provider, ClaimPilot
Building the ‘first true Syndicate-in-a-box offering’
Property claims – navigating the perfect storm
The people behind Davies: Interview with Andy Dakin, Director, Strategic Accounts
Davies Strengthens Captive Management Team with Strategic Hire of Jonathan Habart
President of CILA, Marc Sweeney talks challenges facing the loss adjusting profession, and shares his thoughts on the future
Lights, Camera, Actuary…
New market conduct regulations will extend to social media in the UK: How can financial service firms ensure compliance?
Meet our intern: Oiza Apeji
Davies Launches Insurance Skills Bootcamp
THE ASTA INTERVIEW – WITH CHRIS THOMAS, ARTes
Don’t mention the ‘a-word’
FCA’s new Consumer Duty will raise the bar for customer service
Market cannot remain at a loss over legacy funds
The impact of highly probative and robust Basic Hire Rate evidence
The people behind Davies: Interview with Richard Wakeham, Head of Private Clients
The people behind Davies: Melissa Crumpton talks us through the art of building client trust
MGA Forum
Carbon Underwriting Progresses to Full Lloyd’s Syndicate
New Asta-managed Trium cyber syndicate 1322 gets green light from Lloyd’s
Catalina receives Lloyd’s in principle approval for new Asta-managed Syndicate 3232
Acrisure receives Lloyd’s in-principle approval for Asta-managed Flux syndicate 1985
Davies strengthens its end-to-end claims administration, independent adjusting & catastrophe response capabilities in North America through the acquisition of Johns Eastern
Improving your contact centre’s operational efficiency strategy in 6 steps
Behind apprenticeship learning: Financial Services Coach, Nicole Jones
Legacy sector needs to look to the future
The people behind Davies: Interview with Phil Jones, Credit Hire Manager
The people behind Davies: Graeme Pratt shares how he became a passionate advocate for apprenticeships
Will a subsidence surge happen this summer?
Davies completes acquisition of Asta at Lloyd’s to form insurance services powerhouse
24-hour coverholder approval on Lloyd’s ambitious agenda
Building a house made of bricks – 4 ways to become an inclusive organisation that can never be blown down
Davies accredited for insight & analytics capability
Nobody puts robotics in the corner: Why are some local authorities so against introducing AI?
MGAs best placed to seize opportunities in a challenging market
How will the rise of Tesla electric vehicles impact claims?
Shifting your focus from service to sales through customer service
Davies expands its property loss adjusting expertise in Ireland through the acquisition of ProAdjust
Why speech analytics is a must in the claims world
Firms must be fit for market transformation
IRLA Congress has broader legacy on the agenda
Russian sanctions and the insurance industry
Flexibility will define new normal
The Highway code and automated vehicles – what’s changing?
Davies focuses on an end-to-end offering to help the broker community tackle increased regulatory complexities at BIBA 2022
Electric scooters – the increasing number of collisions and claims involving them
Davies strengthens its technology offering & accelerates into the regulatory technology market through the acquisition of Worksmart
FCA regulatory change will put onus on individual AR performance
Davies accelerates High Net Worth offering with new senior appointment
Insurance apprenticeships – why it’s time to change the conversation
Innovation: look to MGA startups to reveal hidden business
Why is early reporting of FNOL important in motor claims?
I Love Claims Rising Star interview: Helen Martin, Quality Auditor
Noise-induced hearing loss claim dismissed
Automating low value property claims: Is your team prepared for the next storm?
National Apprenticeship Week 2022: Employer Award winner announcement!
How apprenticeships can provide a solution to skilled labour shortages in the motor repair industry
National Apprenticeship Week 2022: It’s time to reveal the Davies Award winners!
I Love Claims Rising Star interview: Kirsty Engleman, Team Leader – Property Claims
Housing disrepair: landlords and insurers beware!
Why customer service scores are falling behind consumers’ expectations
Automated justice: striking the balance in injury claims
Business interruption claims a year on: what have we learnt so far?
Davies helps client launch MGA exclusively focussed on hostile and malicious risk
Building material shortages pile on the pressure
Access to capital creates a range of fresh options for MGAs
Get to know our people: Natalie Larnder – Head of Market Affairs, Legal Solutions
2022 Predictions: FCA and Treasury will seek appointed representative oversight improvements
Online Safety Bill: MPs propose new measures on online fraud to protect insurers
Change is defining the role of the MGA
Davies expands its property validation solutions in the UK with acquisition of Building Validation Solutions Group
Technology is as much about compliance as process efficiency
Davies strengthens its global insurance services capabilities through the acquisition of US-based actuarial consulting firm Merlinos
Stephen Kavanagh, Managing Director of Casualty Claims reveals the past, present and future of COVID-related claims
Davies expands its international Consulting and Technology operations through the addition of Sionic to its global professional services platform
Davies launches integrated technology solutions division to deliver customer service transformation for insurers
How speech analytics can build the contact centre of the future
How to attract and retain the best insurance talent
I Love Claims Industry leader interview – Lesley Johnson, Chief Operating Officer – Casualty & Motor Claims
Davies launches new technology portal to help clients manage current and future regulatory and reform challenges
COP26: What’s keeping insurers awake at night?
Why should payment performance matter, when funds have been paid, is it really worth revisiting?
Extreme weather and flooding in 2021: how can we mitigate the risk going forward?
How to reduce the claims backlog
Exhibiting at a Conference in the Post-COVID Environment
A turbulent time for repairers – what can the industry expect in the next 12 months?
What’s causing motor claims cost to rise?
Getting to know our adjusters: Interview with Michaela Robertson, Senior Associate
Looking back to the future on legacy
Getting to know our adjusters: Interview with Ronan Buckley, Head of Investigations
Achieving Better Outcomes with Predictive Modeling
Davies expands its underwriting support capabilities in North America through the acquisition of IRS
The whiplash reforms – what have we seen & what comes next?
Health and wellbeing of your people: the power behind your customer experience
Des Swan, Director – Major & Complex Loss reflects on his career and the past 18 months as a loss adjuster in Ireland
Celebrating National Customer Service Week
Getting to know our adjusters: Interview with Head of Major & Complex Loss Operations in the UK, Graeme Bell
Northshore attended virtual Healthcare seminar highlighting the Economics of Managed Care and the Payment Models that Work
Why are customer expectations of insurance higher than they were prior to COVID?
Service with disrespect: top tips for handling rude customers
Customer empathy: the often-forgotten secret weapon of effective CX
Effective strategy and focused leadership – the twin pillars of customer experience
The changing world of work and its impact on customer and employee experience
The vital role of employee engagement in effective customer service
Slow authorisation is a threat to London’s insurtech status
Supply chain issues – examining the changes and pressures
How to create an environment of diversity and inclusion in insurance
Optimism remains on the future impact of the personal injury guidelines in Ireland
Why reinsurance is fundamentally important in protecting a firm’s exposure to a specific risk or catastrophic event
Legacy market opportunities remain as firms define future direction
Damages Claims Portal pilot scheme: an overview
Now is the time despite the challenges
Davies strengthens its insurance services capabilities through strategic acquisition of Lloyd’s Managing Agent Asta
New version of Highway Code with greater protection & reassurance for vulnerable road users is to be published in 2022
The important role of interaction analytics technology in claims: how is it impacting the customer experience?
Building safety – the overhaul continues
Coverholders should not fear the audit process – planning and experience is key
Head injuries in contact sport: tackling a major issue
Emerging risk environment poses legacy challenge for insurers
Search engine ad spoofing: is the Online Safety Bill the solution?
The recent market decision to purge unpaid delinked signings is a call to action
Qualified one-way costs shifting introduced for personal injury actions in Scotland: How will it impact litigation?
A qualified workforce can play a key role in our insurance industry’s journey to improve its trust amongst the British public
Changes to the Internal Revenue Code (IRC) are affecting life insurance
Delays to deliveries of building materials & labour issues: How can insurers minimise the impact on claims lifecycles and costs?
Meet Kuarterback! One of our latest innovations in a line of automated claims solutions that is helping us deliver a more consistent and resilient claims service
Lloyd’s Market Association delegated authority initiative takes London closer to standard solution
Improving process efficiency and enhancing stakeholder engagement with eight new tech applications
Insurance brokers: the door to funding is closing – have you future proofed your talent strategy?
Workers’ compensation insights 2021
Davies launches app that will digitise the customer journey
Managing the contribution that insurers need to make towards climate change will not be easy
Technology will support the London market’s return to a new way of working
Davies expands its property field adjusting and TPA solutions in North America through the acquisition of IAS Claim Services
The insurance laboratory of the world
Q&A: Broker and insurer incentives for outsourcing end-to-end claims
Brokers placed at the centre of ongoing Brexit uncertainty
Davies rebrands Johnson Claim Service & Littleton to Davies as it plans for North American growth and investment in technology and innovation
FCA will get tough on insurers and MGAs if they fail to deliver on transparency and choice
Operational resilience testing the market on two fronts
Protecting employees from work related stress: top tips for employers
When virtual events and technology failures collide
The benefits of an audit
Allianz and LV= GI reappoint Keoghs as strategic partner
Davies broadens resourcing and consulting capability through the acquisition of Grovelands
Behaviour in the spotlight despite pandemic
Employees bring value to customer experience programmes
How a pioneering automated claims solution is saving account handlers 25 minutes per claim
Momentum of modernisation must be maintained
Spotlight: Apprenticeships – Developing the skills the insurance industry needs for the future with government-backed financial support schemes
RITC opens new doors for the market
What’s the key to a successful claims experience?
