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From sunshine to subsidence: The impact of the UK's Spring heatwave
The warmest April in many years has been enjoyable for many,…
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Davies and E2E partner to drive change in motor claims through Generative AI
The motor claims industry in the UK is on the brink…
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AI in the insurance industry and the emerging regulatory landscape
Artificial Intelligence (AI) is no longer on the horizon of insurance…
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Davies expands operations and increases investment in Middle East with the opening of a new office in Doha, Qatar
Davies, the leading specialist professional services and technology business serving insurance…
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Shaping the future of delegated authority management: A holistic approach
Article written by Stuart Cheers-Berry. When I joined the Insurance Solutions…
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Davies Q&A - Geoffrey Cole
Geoffrey Cole joined Davies in 2024 as a Broker Technician for…
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Davies Group - FY25 Mid Year Report
Access the document via the link below: FY25 Mid Year Report
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Davies facilitates the launch of specialist marine MGA Ambrey Global Specialty Limited
Davies, the leading specialist professional services and technology company serving insurance…
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Davies launches Delegated Authority service with senior hire
Davies, the leading specialist professional services and technology business serving insurance…
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2025
Ethical AI: Balancing innovation with responsibility
The insurance industry is undergoing a significant transformation—and it’s all thanks…
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2025
Davies appoints Matt Button as Deputy Group CEO as firm invests for the future and unveils its Vision-2030 strategy
Davies, the leading specialist professional services and technology company serving insurance…
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GBB’s forensic investigations drives crash for cash fraudsters to guilty conviction
GBB,a Davies company of research and forensic investigations, has helped to…
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Davies Group - FY24 End of Year Report
Access the document via the link below: FY24 End of Year…
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Doing business responsibly: How Davies is building sustainability in service delivery
If you’ve been keeping up with us here at Davies, you’ll…
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Davies Group Tax Strategy
Access the document via the link below: Davies Group Tax Strategy
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Davies makes raft of senior appointments as it eyes further European expansion for claims and legal operations
Davies, the leading specialist professional services and technology company serving insurance…
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Davies boosts liability claims offering for the Lloyd’s market in North America with acquisition of California-based, Premier Claims Management
Davies, the leading specialist professional services and technology company serving insurance…
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Behind the scenes of the 2024 Responsible Business report: A Q&A with Gillie Fairbrother
At an event in London, our Global Responsible Business Officer, Gillie…
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2024
Davies boosts its claims capabilities in Virginia, North Carolina, South Carolina and Northeast Tennessee through the acquisition of Barker Claim Services as it continues North American expansion
Davies, the leading specialist professional services and technology business serving insurance…
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Managing Delegated Authority in an evolving market
The insurance industry has always thrived on its ability to adapt,…
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2024
Davies expands learning & development offering for the financial services sector through acquisition of BTS
Davies, the leading specialist professional services and technology business, serving insurance…
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What is Responsible Business? – Highlights from the Workplace Confidence Podcast
ESG, sustainability, corporate responsibility…the phrase options are endless when it comes…
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Our changes are designed to deliver greater credit to our clients
Simon Hatton, Head of Bureau Credit Control explains the past 12…
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Davies agrees deal with OBL Solicitors as it takes its legal solutions business, Keoghs, into Ireland
Davies, the leading specialist professional services and technology business serving insurance,…
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Davies establishes Milan operation, as it expands its claims solutions offering to Italy
Davies, the leading specialist professional services and technology business serving insurance,…
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Davies Q&A: INCO Broking
Davies spoke to Josh Wise and Alfie Marsh co-founders of wholesale…
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Are we actually making progress with DEI? Highlights from FOIL’s Fireside Chat
One of the most rewarding aspects of my role as Davies’…
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Davies appoints Paul O’Brien as the firm’s first Group Chief AI Officer
Davies, the leading specialist professional services and technology company, has today…
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- Article
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Rendezvous will define industry’s response to threats and with it identify opportunities
The reinsurance industry will head for Monaco for the annual Reinsurance…
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Davies’ North American growth accelerates as it signs deal to acquire Michigan-based Minuteman Adjusters
Davies, the leading specialist professional services and technology company serving insurance…
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Protect the planet, better your business: How to reduce your corporate carbon footprint
Our planet is at risk. And we’re the ones responsible! That’s…
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- Article
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Christina Bell to lead Davies’ Guernsey captive operation
Experienced captive manager Christina Bell will join Davies later this year…
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- Article
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Lloyd’s approves Davies’ European broking platform, opening the way for easier EU access
Davies’ European broking platform, Davies Broking Europe SRL (‘DBE’), has been…
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Tackling the taboo: How organisations can protect mental health in the workplace
July hosts an abundance of mental health awareness days including Samaritans…
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Davies appoints Amber Wilkinson as Group Chief Financial Officer
Davies, the leading specialist professional services and technology company, today announced…
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Rising to the challenges requires a partnership approach for MGA formation
Davies CEO, Intermediary & Market Services Matt Lane explains the challenges faced by those who…
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Q&A: Davies on the claims handling applications of AI
This article was first published by Insurance Times. Jon Glover, director…
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2024
General Election 2024: What happens next?
Keoghs Guide to the events that will follow the election result…
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Davies reduces cost of debt service and extends maturities as it announces £1.5bn refinance of its senior credit facilities and taps new M&A credit line
Davies, the leading specialist professional services and technology business serving insurance…
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First Wennington fire policyholder returns home
When a major incident was declared in the small village of…
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Responsible Business is Good Business: How to Implement Responsible Business Initiatives
With sustainability and ethical conduct becoming increasingly important to the modern-day…
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MCI’s Syndicate 1966 receives ‘permission to underwrite’ to deliver innovative clinical-trial-funding insurance
Asta, A Davies Company, is pleased to report that Lloyd’s has…
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How to foster a diverse and inclusive culture at work
Considering diversity and inclusion is essential to the success of any…
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- Interview
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"Success in the Lloyd's market is ultimately driven by the people behind the plan"
Keith Nevett talks about his new role at Davies, why the…
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- Interview
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"A global reach for MGAs and Brokers is key as they look to new markets"
Emma Plush, Director – MGA & Broker Solutions at Davies explains…
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- Interview
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"We work on all areas of the insurance lifecycle, so it is rapid, diverse, and at times challenging"
As Head of Business Development for Insurance Services, Gemma Grainger explains…
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- Article
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Navigating the European Insurance Market: Challenges and Solutions
The dynamic evolution of the insurance regulatory environment in Europe is…
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- Article
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Davies returns to the BIBA Conference 2024
Davies will be once again joining the who’s who of the…
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- Interview
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“Our full spectrum of solutions shine a new light on meeting industry demand”
Matt Lane became CEO of Davies Insurance Services, Intermediary and Market…
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- Article
- Insurance Solutions
Pushing Boundaries and Fostering Innovation – A Unified Approach
In the ever-evolving landscape of the insurance market, Davies has a…
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- Article
- Insurance Solutions
Davies announces European Broking Authorisation
Davies, the leading specialist professional services and technology business serving insurance,…
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- Article
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GBB's roadworthiness investigation into moped drop incidents set to combat “crash for cash” scams
GBB, a Davies company of research and forensic investigations, has concluded…
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- Article
- Claims Solutions
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5 things to consider for your employee engagement strategy in 2024
Your employees are at the heart of your business, so supporting…
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- Acquisition
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Davies adds international commercial and maritime litigation expertise to its legal solutions arm through the acquisition of Shoreside Law
26th March 2024, London: Davies, the leading specialist professional services and…
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Davies Group - FY24 Mid Year Report
Access the document via the link below: FY24 Mid Year Report
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Delegated Underwriting Authority roundtable: Our 10 key takeaways
Davies hosted a Delegated Underwriting Authority (DUA) roundtable, bringing together leaders…
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- Interview
- Insurance Solutions
The Asta Interview with Lorraine Harfitt
In the latest Asta interview with Lorraine Harfitt, our CEO, we…
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- Article
- Claims Solutions
Davies becomes accredited NHQB out-of-hours supplier as more developers adopt industry code of practice to protect consumers
LONDON, UK – 20 February 2024 – Davies, the leading specialist…
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- Article
- Insurance Solutions
Asta-managed SIAB receives Lloyd’s ‘in-principle’ approval to deliver innovative clinical trial funding insurance
Asta, through its leading third-party managing agency at Lloyd’s, is pleased…
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- Acquisition
- Claims Solutions
- Consulting
Davies announces acquisition of leading international forensic accounting firm, MDD
LONDON, UK – 13 February 2024 – Davies, the leading specialist…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
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People, Planet, Purpose: Introducing our new ESG strategy
Just a few weeks ago, our new ESG strategy was launched…
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- Article
- Insurance Solutions
Davies exhibits global solutions for captives at World Captive Forum 2024
Davies, the leading specialist professional services, consulting and technology business serving…
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- Article
- Insurance Solutions
Heading into the new year with confidence as we build on the success of 2023
Steven Crabb, CEO Insurance Services, Davies Group believes the year ahead…
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- Interview
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Navigating Risk: The Changing Role of Chief Risk Officers
In this article, first published by the LMA and re-produced here…
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- Claims Solutions
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Davies Group - FY23 Report
Access the document via the link below: Davies Group – FY23…
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- Article
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Legacy loss fund success continues as Blueprint 2 looks to future transparency
While the London market continues to move towards a more transparent…
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- Article
- Insurance Solutions
Market change is driving demand for solutions
James Jacob, Director of Market Services, explains how Davies solutions is…
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- Article
- Insurance Solutions
AIRROC provides a lot to build on for the US legacy market
Experts from the UK, Europe, and the US gathered in New…
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- Article
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The festive freeze: Maintaining customer outcomes during the busy period
Good customer outcomes are crucial for promoting customer loyalty, building a…
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- Acquisition
- Claims Solutions
Davies inks deal with Brown & Brown, adding new claims and services capabilities to North America business & establishes long-term strategic partnership.
LONDON, UK – 1 November 2023 – Davies, the leading specialist…
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- Article
- Claims Solutions
Storm Babet; preparing our teams, nationwide
Storm Babet came crashing onto our shores over the last week,…
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- Article
- Insurance Solutions
Oka receives Lloyd’s in principle approval for Asta-managed SIAB 1922
Asta, the leading third-party managing agent at Lloyd’s, and Oka, the…
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- Article
- Insurance Solutions
Lloyd’s offers real alternative for captive owners looking for flexibility, efficiency, and control
Davies Head of Business Development, Insurance Services, Gemma Grainger was part…
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- Interview
- Insurance Solutions
Meet the intern Nazarij Bilanovszkij
Asta’s intern Nazarij Bilanovszkij recently sat down to discuss his time…
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- Interview
- Insurance Solutions
9 Questions for Jeff Kenneson of Davies Captive Management US
At the Vermont Captive Insurance Association meeting in Burlington, Vermont, last…
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- Acquisition
- Consulting
Davies to provide continuity of learning for over 200 apprentices
LONDON, UK – 7 September 2023 – Davies, the leading specialist…
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- Article
- Insurance Solutions
Rendezvous will determine climate for year ahead
The reinsurance industry will head for Monaco for the annual Reinsurance…
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- Article
- Claims Solutions
Electric transport, lithium batteries, and unregulated chargers; a potentially explosive mix!
E-scooters have ridden to prominence in recent years, and by 2027,…
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- Interview
- Insurance Solutions
M&A and innovation in the MGA and broker marketplace
Executive chairman on why it’s clear that conditions are getting tougher…
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- Article
- Claims Solutions
Davies hires major & complex loss director as it turns focus to supporting insurers with cost of increasing weather related catastrophes
Davies, the leading specialist professional services and technology business, serving insurance…
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- Interview
- Insurance Solutions
Experience with Davies leaves Henry considering an insurance career
Davies recently hosted Henry Coombes for a fortnight of work experience…
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- Article
- Claims Solutions
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Davies embarks on global digital transformation project with Sabio Group
Sabio Group, the digital customer experience (CX) transformation specialist, has been…
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- Interview
- Insurance Solutions
Experts say Lloyd’s captives could take off this year
Captives could be operating in Lloyd’s within the next year, as…
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- Technology
How data-driven marketing can positively impact your CX strategy
Customer experience (CX) is not just a buzzword, but a critical…
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- Article
- Legal Solutions
- Insurance Solutions
Keoghs and Davies to showcase end-to-end solutions at Airmic Conference 2023
Keoghs’ Corporate & Sector Risk team will be on hand to…
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- Interview
- Insurance Solutions
Asta CEO: Innovation in all guises now essential for Lloyd’s syndicate approval
Tangible evidence of innovation is now essential for new syndicate launches…
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- Article
- Insurance Solutions
Davies/Asta Asia footprint widens with Volante Singapore launch
Asta, the leading third-party managing agent at Lloyd’s, today shares the…
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- Article
- Insurance Solutions
Opportunities increase as IRLA Congress highlights the need for expertise
Steven Goate reveals discussions at the Insurance and Reinsurance Legacy Association…
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- Article
- Technology
Davies appoints Group Chief Operations Officer as it positions for a new phase of international growth
Davies, the leading specialist professional services and technology business, serving insurance…
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- Article
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Caerphilly Council feeds children in need rapidly with help from a digital workforce
Key results Rapid response: Applications processed in minutes rather than days…
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- Article
- Insurance Solutions
BIBA will allow the market to engage
As thousands of brokers and insurers prepare to head to Manchester…
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- Acquisition
- Insurance Solutions
Davies deepens its global captive management capability through the acquisition of assets from Guernsey licenced insurance manager, Ortac Underwriting
Davies, the leading specialist professional services and technology business serving insurance…
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- Article
- Claims Solutions
Davies strengthens its motor claims division with key new appointment amid rising market challenges
Davies, the leading specialist professional services and technology business serving insurance…
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- Article
- Insurance Solutions
A buoyant market is tempered with the need for new blood
Steven Goate, Managing Director, Insurance Services explains delegates heading to Brighton…
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- Article
- Claims Solutions
- Insurance Solutions
Davies presents next generation customer service solutions amid industry challenges facing brokers at BIBA 2023
Davies, the leading specialist professional services and technology business serving insurance…
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- Report
- Claims Solutions
- Legal Solutions
- Insurance Solutions
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Davies Group - FY23 Mid-Year Report
Access the document via the link below: Davies Group – FY23…
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- Report
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
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Davies Group - FY22 Report
Access the document via the link below: Davies Group – FY22…
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- Report
- Claims Solutions
- Legal Solutions
- Insurance Solutions
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Davies Group - FY22 Addendum Report
Access the document via the link below: Davies Group – FY22…
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- Article
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Captive ownership increasing in attraction as Lloyd’s looks to provide a new option
Nick Frost, President at Davies Captive Management and Keith Nevett, Head of Business…
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- Acquisition
- Claims Solutions
- Insurance Solutions
Davies expands its North American offering through the acquisition of premium audit, loss control inspection and risk mitigation specialist, Afirm
Davies, the leading specialist professional services and technology business, serving insurance…
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- Interview
- Insurance Solutions
Meet our intern Jamie Waplington
Asta is committed to ensuring that the best and brightest people…
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- Article
- Consulting
Davies partners with Empower Development to offer enhanced technical learning content for apprentices
Davies, the leading specialist professional services and technology business serving insurance…
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- Article
- Insurance Solutions
Cyber may be the most “underwrite-able line of business”
In an interview with Reinsurance News, Josh Ladeau, Chief Executive Officer…
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- Article
- Claims Solutions
Davies announces launch of new Forensic Accounting Services and senior appointment as it continues market expansion
Davies, the leading specialist professional services and technology business serving insurance…
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- Article
- Claims Solutions
Davies’ end-to-end claims automation reveals excellent results
Davies, the leading specialist professional services and technology business serving insurance…
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- Interview
- Claims Solutions
Meet the people behind Davies, interview with Senior Loss Adjuster Nicola Turner
Tell us about your role and how you got to where…
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- Article
- Claims Solutions
- Insurance Solutions
- Consulting
Davies promotes David Leedham to Group Chief Transformation Officer as it positions for further international growth
Davies, the leading specialist professional services and technology business, serving insurance…
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- Interview
- Insurance Solutions
CEO on what's happening across the European insurance market
As CEO of the boutique Managing General Agent (MGA), Alta Signa,…
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- Interview
- Claims Solutions
Meet the people behind Davies, interview with Senior Loss Adjuster Nathan Humphries
Tell us about your role and how you got to where…
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- Article
- Insurance Solutions
Davies simplifies its operations, aligning across three core business units, and announces senior promotions
Davies, the leading specialist professional services and technology business, serving insurance…
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- Interview
- Claims Solutions
Meet the people behind Davies, interview with Senior Loss Adjuster Darren Webb
Tell us about your role and how you got to where…
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- Article
- Insurance Solutions
Short term recruitment threatens long term risk for compliance departments
As the regulatory burden for insurers and brokers continues to increase…
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- White Paper
- Insurance Solutions
- Consulting
Davies pioneers Flexi-Job Apprenticeships for insurance and highly regulated markets
Davies, the leading specialist professional services and technology business, serving insurance…
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- Article
- Insurance Solutions
Asta continues to be at the heart of Lloyd’s future as it looks to 2023
Keith Nevett Head of Business Development at Asta reflects on the…
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- Acquisition
- Consulting
Davies strengthens its global consulting and technology capability through the acquisition of US based insurance specialist consulting business, MVP Advisory Group
Davies, the leading specialist professional services and technology business, serving…
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- Article
- Insurance Solutions
A combination of challenges are testing the resolve of MGAs
A combination of challenges are testing the resolve of MGAs. Davies’…
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- Acquisition
- Claims Solutions
- Technology
Davies expands its global technology offering with acquisition of US claims management software provider, ClaimPilot
Davies, the leading specialist professional services and technology business, serving insurance…
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- Article
- Insurance Solutions
Building the 'first true Syndicate-in-a-box offering'
Insurance Business Magazine’s Mia Wallace interviews Carbon’s CEO Nick Tye about…
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- Article
- Claims Solutions
Property claims – navigating the perfect storm
With inflation and an impending recession hitting most of the UK…
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- Interview
- Claims Solutions
The people behind Davies: Interview with Andy Dakin, Director, Strategic Accounts
Can you tell us about your role and how you got…
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- Article
- Insurance Solutions
Davies Strengthens Captive Management Team with Strategic Hire of Jonathan Habart
Nashville, TN – Davies, the leading specialist professional services and technology…
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- Interview
- Claims Solutions
President of CILA, Marc Sweeney talks challenges facing the loss adjusting profession, and shares his thoughts on the future
Marc, you were appointed as President of CILA in September. How’s…
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- Interview
- Insurance Solutions
Lights, Camera, Actuary…
The “Spotlight” series published by Bolton Associates and Actuarial Post, features…
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- Article
- Consulting
New market conduct regulations will extend to social media in the UK: How can financial service firms ensure compliance?
The Financial Conduct Authority (FCA) has published its final rules on…
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- Interview
- Insurance Solutions
Meet our intern: Oiza Apeji
Our Lloyd’s Managing Agency, Asta, offers internships to young people who…
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2022
Davies Launches Insurance Skills Bootcamp
There is no denying that the insurance industry is continuing to…
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- Interview
- Insurance Solutions
THE ASTA INTERVIEW - WITH CHRIS THOMAS, ARTes
ARTes – what’s the story behind the name? Picking a…
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- Article
- Consulting
Don’t mention the ‘a-word'
When you hear the word “apprenticeship” what does that mean to…
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- Article
- Technology
FCA’s new Consumer Duty will raise the bar for customer service
Announced in July 2022 the Financial Conduct Authority’s Consumer Duty will…
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- Article
- Insurance Solutions
Market cannot remain at a loss over legacy funds
As the London market looks to implement its new claims paying…
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- Article
- Claims Solutions
The impact of highly probative and robust Basic Hire Rate evidence
Although the number of vehicles on UK roads has picked up…
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- Interview
- Claims Solutions
The people behind Davies: Interview with Richard Wakeham, Head of Private Clients
Tell us about your role and how you got to where…
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- Interview
- Consulting
The people behind Davies: Melissa Crumpton talks us through the art of building client trust
Tell us about what you do and the challenges it brings.…
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- Article
- Insurance Solutions
MGA Forum
This article was first published by Modern Insurance Magazine and has…
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- Article
- Insurance Solutions
Carbon Underwriting Progresses to Full Lloyd’s Syndicate
London: 16 Sept 2022 – Carbon Underwriting Limited (Carbon), the specialist,…
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- Article
- Insurance Solutions
New Asta-managed Trium cyber syndicate 1322 gets green light from Lloyd’s
London, 16 September 2022: Asta, the leading third-party managing agent at…
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- Article
- Insurance Solutions
Catalina receives Lloyd’s in principle approval for new Asta-managed Syndicate 3232
London, 16 September 2022: Asta, the leading third-party managing agent at…
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- Article
- Insurance Solutions
Acrisure receives Lloyd’s in-principle approval for Asta-managed Flux syndicate 1985
London, 16 September 2022: Asta, the leading third-party managing agent at…
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- Acquisition
- Claims Solutions
Davies strengthens its end-to-end claims administration, independent adjusting & catastrophe response capabilities in North America through the acquisition of Johns Eastern
LONDON, UK – 08 September 2022 – Davies, the leading specialist…
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- Article
- Consulting
Improving your contact centre’s operational efficiency strategy in 6 steps
The importance of an operational efficiency strategy has never been greater.…
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- Interview
- Consulting
Behind apprenticeship learning: Financial Services Coach, Nicole Jones
Tell us about yourself, your role, and the challenges it brings.…
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- Article
- Insurance Solutions
Legacy sector needs to look to the future
The legacy market is expected to continue to thrive, but it…
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- Interview
- Claims Solutions
The people behind Davies: Interview with Phil Jones, Credit Hire Manager
Tell us about your role and how you got to where…
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- Interview
- Consulting
The people behind Davies: Graeme Pratt shares how he became a passionate advocate for apprenticeships
Tell us about yourself. What do you do and what challenges…
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- Claims Solutions
Will a subsidence surge happen this summer?
Last week saw extreme heat across both the UK and Ireland.…
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- Acquisition
- Article
- Insurance Solutions
Davies completes acquisition of Asta at Lloyd’s to form insurance services powerhouse
LONDON, UK – 18 July 2022 – Davies, the leading specialist…
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- Article
- Insurance Solutions
24-hour coverholder approval on Lloyd’s ambitious agenda
24-hour cover holder approval on Lloyd’s ambitious agenda The MGAA annual…
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- Consulting
Building a house made of bricks - 4 ways to become an inclusive organisation that can never be blown down
An estimated 3.1% of the population identify as LGBTQ+. That’s almost…
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- Article
- Consulting
Davies accredited for insight & analytics capability
We are delighted to have been recognised through The Forum’s Data,…
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- Article
- Technology
Nobody puts robotics in the corner: Why are some local authorities so against introducing AI?
Disruption of technology deployment, fear of introducing robots along front-line workers…
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- Article
- Insurance Solutions
MGAs best placed to seize opportunities in a challenging market
MGAs and insurers will gather in London this week for the…
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- Article
- Claims Solutions
How will the rise of Tesla electric vehicles impact claims?
Is the vehicle repair industry keeping up with the popularity of…
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- Article
- Consulting
Shifting your focus from service to sales through customer service
Many contact centres are shifting their focus from service centres to…
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- Acquisition
- Claims Solutions
Davies expands its property loss adjusting expertise in Ireland through the acquisition of ProAdjust
LONDON, UK – 20 June 2022 – Davies, the leading specialist…
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- Article
- Claims Solutions
- Consulting
Why speech analytics is a must in the claims world
With the influx of new regulations, increased customer expectations, and heightened…
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- Article
- Insurance Solutions
Firms must be fit for market transformation
James Jacob, Director at Insurance Solutions explains why London’s market modernisation…
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- Article
- Insurance Solutions
IRLA Congress has broader legacy on the agenda
Delegates are heading to Brighton for the Insurance and Reinsurance Legacy…
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- Article
- Legal Solutions
- Insurance Solutions
- Consulting
Russian sanctions and the insurance industry
Our colleagues Nikhil Gandesha from Sionic and Natalie Larnder from our…
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- Article
- Insurance Solutions
Flexibility will define new normal
As brokers prepare to head for Manchester for the first face…
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- Article
- Legal Solutions
The Highway code and automated vehicles – what’s changing?
Following a consultation which closed in May 2021, the Department for…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
Davies focuses on an end-to-end offering to help the broker community tackle increased regulatory complexities at BIBA 2022
LONDON, UK – 27 April 2022 – Davies, the leading specialist…
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- Article
- Claims Solutions
Electric scooters - the increasing number of collisions and claims involving them
The rise of e-scooters and safety concerns The final Parliamentary Advisory…
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- Acquisition
- Technology
Davies strengthens its technology offering & accelerates into the regulatory technology market through the acquisition of Worksmart
LONDON, UK – 4 April 2022 – Davies, the leading specialist…
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- Article
- Insurance Solutions
FCA regulatory change will put onus on individual AR performance
Maggie Gineva, Head of Legal & Company Secretarial, in our Insurance Solutions…
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- Article
- Claims Solutions
Davies accelerates High Net Worth offering with new senior appointment
Davies, the leading specialist professional services and technology business, serving insurance…
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- Article
- Consulting
Insurance apprenticeships – why it's time to change the conversation
This was first published in Insurance Business UK It’s one thing…
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- Interview
- Insurance Solutions
Innovation: look to MGA startups to reveal hidden business
Article originally published in Intelligent Insurer As the insurance industry continues…
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- Article
- Claims Solutions
Why is early reporting of FNOL important in motor claims?
Who is the customer’s first point of contact following road accidents,…
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- Article
- Claims Solutions
I Love Claims Rising Star interview: Helen Martin, Quality Auditor
This article was first published in I Love Claims Tell us…
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- Article
- Legal Solutions
Noise-induced hearing loss claim dismissed
Beale v Multi-Fab Construction & Others On 10 December 2021 HHJ…
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- Article
- Claims Solutions
Automating low value property claims: Is your team prepared for the next storm?
The frequency & strength of extreme weather across the UK in…
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- Consulting
National Apprenticeship Week 2022: Employer Award winner announcement!
National Apprenticeship Week takes place from the 7th-13th February 2022 and…
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- Article
- Claims Solutions
- Consulting
How apprenticeships can provide a solution to skilled labour shortages in the motor repair industry
A shortage of skilled labour is now the second biggest threat…
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- Article
- Consulting
National Apprenticeship Week 2022: It’s time to reveal the Davies Award winners!
National Apprenticeship Week takes place from the 7th-13th February 2022 and…
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- Article
- Claims Solutions
I Love Claims Rising Star interview: Kirsty Engleman, Team Leader - Property Claims
This article was first published in I Love Claims Tell us…
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- Article
- Claims Solutions
- Legal Solutions
Housing disrepair: landlords and insurers beware!
As many predicted in the last 12 months, Claims Management Companies…
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- Article
- Consulting
Why customer service scores are falling behind consumers’ expectations
This article was first published in Insurance Post. Chris Mcilduff, Chief…
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- Article
- Claims Solutions
- Legal Solutions
Automated justice: striking the balance in injury claims
This article was first published in Legal Futures. No professional sector…
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- Article
- Claims Solutions
Business interruption claims a year on: what have we learnt so far?
One of the most discussed court cases across the UK insurance…
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- Article
- Insurance Solutions
Davies helps client launch MGA exclusively focussed on hostile and malicious risk
LONDON, UK – 18 January 2022 – Davies, the leading specialist…
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- Article
- Claims Solutions
Building material shortages pile on the pressure
This article was first published in Insurance Post With building material…
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- Article
- Insurance Solutions
Access to capital creates a range of fresh options for MGAs
This article was first published in Insurance Day. As the market looks…
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- Article
- Legal Solutions
Get to know our people: Natalie Larnder – Head of Market Affairs, Legal Solutions
Tell us about your role – what do you do and…
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- Article
- Insurance Solutions
2022 Predictions: FCA and Treasury will seek appointed representative oversight improvements
This article was first published in CIR Magazine. Regulators have been…
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- Article
- Legal Solutions
Online Safety Bill: MPs propose new measures on online fraud to protect insurers
MPs scrutinising the Government’s Draft Online Safety Bill have proposed a…
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- Article
- Insurance Solutions
Change is defining the role of the MGA
We live in a world where speed is of the essence,…
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- Acquisition
- Claims Solutions
Davies expands its property validation solutions in the UK with acquisition of Building Validation Solutions Group
LONDON, UK – 14 December 2021 – Davies, the leading specialist…
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- Article
- Insurance Solutions
Technology is as much about compliance as process efficiency
This article was first published in Insurance Day As technology plays…
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- Acquisition
- Insurance Solutions
Davies strengthens its global insurance services capabilities through the acquisition of US-based actuarial consulting firm Merlinos
LONDON, UK – 13 December 2021 – Davies, the leading specialist professional services…
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- Article
- Claims Solutions
Stephen Kavanagh, Managing Director of Casualty Claims reveals the past, present and future of COVID-related claims
This article was first published in Insurance Business UK As a…
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- Acquisition
- Consulting
- Technology
Davies expands its international Consulting and Technology operations through the addition of Sionic to its global professional services platform
LONDON, UK – 07 December 2021 – Davies, the leading specialist…
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- Article
- Technology
Davies launches integrated technology solutions division to deliver customer service transformation for insurers
LONDON, UK – 6 December 2021 – Davies, the leading specialist…
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- Article
- Consulting
- Technology
How speech analytics can build the contact centre of the future
This article was first published in TechNative When COVID-19 lockdown was…
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- Article
- Consulting
How to attract and retain the best insurance talent
This was first published in HR News The UK insurance industry…
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- Article
- Claims Solutions
I Love Claims Industry leader interview – Lesley Johnson, Chief Operating Officer – Casualty & Motor Claims
This article was first published in I Love Claims What are…
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- Article
- Insurance Solutions
- Technology
Davies launches new technology portal to help clients manage current and future regulatory and reform challenges
London, UK – 22 November 2021 – Davies, the leading specialist…
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- Article
- Claims Solutions
- Legal Solutions
COP26: What’s keeping insurers awake at night?
Climate change is an issue which affects us all – as…
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- Article
- Insurance Solutions
Why should payment performance matter, when funds have been paid, is it really worth revisiting?
The answer is yes. Understanding how a policy has performed, whether…
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- Article
- Claims Solutions
Extreme weather and flooding in 2021: how can we mitigate the risk going forward?
Flooding is a devastating experience for customers – the risk of…
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- Article
- Claims Solutions
- Legal Solutions
How to reduce the claims backlog
This article was first published in Insurance Business UK Mia Wallace…
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- Article
- Claims Solutions
Exhibiting at a Conference in the Post-COVID Environment
Davies recently exhibited at the National Workers’ Compensation and Disability Conference…
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- Article
- Claims Solutions
A turbulent time for repairers – what can the industry expect in the next 12 months?
This article was first published in Insurance Times Matthew Stansfield, our…
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- Article
- Claims Solutions
What’s causing motor claims cost to rise?
With average motor premiums falling around 10% in the last three…
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- Article
- Claims Solutions
Getting to know our adjusters: Interview with Michaela Robertson, Senior Associate
Tell us about your role, career background and what you find…
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- Article
- Insurance Solutions
Looking back to the future on legacy
London market underwriters and syndicates have received a clear message that…
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- Article
- Claims Solutions
Getting to know our adjusters: Interview with Ronan Buckley, Head of Investigations
Tell us about your role and how you got to where…
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- Article
- Claims Solutions
- Technology
Achieving Better Outcomes with Predictive Modeling
We’ve all heard the old saying: “You need to work smarter,…
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- Acquisition
- Insurance Solutions
Davies expands its underwriting support capabilities in North America through the acquisition of IRS
LONDON, UK – 19 October 2021 – Davies, the leading specialist…
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- Article
- Claims Solutions
- Legal Solutions
- Technology
The whiplash reforms - what have we seen & what comes next?
Following on from her last article back in April when we…
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- Article
- Consulting
- Technology
Health and wellbeing of your people: the power behind your customer experience
If we want people to provide a high level of customer…
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- Article
- Claims Solutions
Des Swan, Director – Major & Complex Loss reflects on his career and the past 18 months as a loss adjuster in Ireland
My career & the losses I deal with I started by…
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- Article
- Claims Solutions
- Consulting
- Technology
Celebrating National Customer Service Week
This week marked the yearly National Customer Service Week – an…
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- Article
- Claims Solutions
Getting to know our adjusters: Interview with Head of Major & Complex Loss Operations in the UK, Graeme Bell
Tell us about your role and how you got to where…
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- Article
- Insurance Solutions
Northshore attended virtual Healthcare seminar highlighting the Economics of Managed Care and the Payment Models that Work
At Northshore we specialize in claim reviews and audit solutions in…
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- Article
- Claims Solutions
Why are customer expectations of insurance higher than they were prior to COVID?
This article was first published in Insurance Business UK Today marks…
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- Article
- Consulting
- Technology
Service with disrespect: top tips for handling rude customers
This blog is part of our series of insights for National…
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- Article
- Consulting
- Technology
Customer empathy: the often-forgotten secret weapon of effective CX
This blog is part of our series of insights for National…
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- Article
- Consulting
- Technology
Effective strategy and focused leadership – the twin pillars of customer experience
This blog is part of our series of insights for National…
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- Article
- Consulting
- Technology
The changing world of work and its impact on customer and employee experience
This blog is part of our series of insights for National…
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- Article
- Consulting
- Technology
The vital role of employee engagement in effective customer service
This blog is part of our series of insights for National…
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- Article
- Insurance Solutions
Slow authorisation is a threat to London’s insurtech status
This article was first published in Insurance Day. The FCA estimates…
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- Article
- Claims Solutions
Supply chain issues – examining the changes and pressures
This article was first published in Insurance Business UK. Between Brexit-related…
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- Article
- Consulting
- Technology
How to create an environment of diversity and inclusion in insurance
‘Diversity in the workplace’ has become a very prominent recruitment prerogative in recent…
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- Article
- Claims Solutions
Optimism remains on the future impact of the personal injury guidelines in Ireland
The level of personal injury awards in Ireland have traditionally been…
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- Article
- Insurance Solutions
Why reinsurance is fundamentally important in protecting a firm’s exposure to a specific risk or catastrophic event
This article was first published by Captive Insurance Times Described by…
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- Article
- Insurance Solutions
Legacy market opportunities remain as firms define future direction
As delegates from across the world arrive in Brighton for the…
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- Article
- Claims Solutions
- Legal Solutions
Damages Claims Portal pilot scheme: an overview
Her Majesty’s Courts and Tribunals Service (HMCTS) has been developing a…
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- Article
- Insurance Solutions
Now is the time despite the challenges
Chris Butcher explains why the theme for this year’s MGAA conference…
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- Acquisition
- Insurance Solutions
Davies strengthens its insurance services capabilities through strategic acquisition of Lloyd’s Managing Agent Asta
LONDON, UK – 08 September 2021 – Davies, the leading specialist…
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- Article
- Claims Solutions
- Legal Solutions
New version of Highway Code with greater protection & reassurance for vulnerable road users is to be published in 2022
On 30 July 2021, the Department for Transport announced that a…
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- Article
- Claims Solutions
- Consulting
- Technology
The important role of interaction analytics technology in claims: how is it impacting the customer experience?
Call monitoring is essential. It helps us shape business processes that…
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- Article
- Claims Solutions
- Legal Solutions
Building safety - the overhaul continues
The overhaul continues This article was first published in CIR Magazine.…
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- Article
- Insurance Solutions
Coverholders should not fear the audit process – planning and experience is key
COVID has increased pressure on coverholders, but the Lloyd’s auditor process…
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- Article
- Legal Solutions
Head injuries in contact sport: tackling a major issue
A personal view from Legal Solutions Partner, Martin McAleer Legend has…
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- Article
- Insurance Solutions
Emerging risk environment poses legacy challenge for insurers
This article was first published in Insurance Day. Stressed classes such…
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- Article
- Legal Solutions
Search engine ad spoofing: is the Online Safety Bill the solution?
The issue When an accident takes place, the first thing that…
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- Article
- Insurance Solutions
The recent market decision to purge unpaid delinked signings is a call to action
The working practices of the Lloyd’s market currently dictates focus on…
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- Article
- Claims Solutions
Qualified one-way costs shifting introduced for personal injury actions in Scotland: How will it impact litigation?
Since the introduction of qualified one-way costs shifting (QOCS) for personal…
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- Article
- Consulting
A qualified workforce can play a key role in our insurance industry’s journey to improve its trust amongst the British public
“Companies should invest in their people and their culture. Hire suitable…
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- Article
- Insurance Solutions
Changes to the Internal Revenue Code (IRC) are affecting life insurance
Changes to Internal Revenue Code (IRC) Section 7702 are creating opportunities…
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- Article
- Claims Solutions
Delays to deliveries of building materials & labour issues: How can insurers minimise the impact on claims lifecycles and costs?
The procurement of building materials has been a concern since the…
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- Article
- Claims Solutions
- Legal Solutions
- Technology
Meet Kuarterback! One of our latest innovations in a line of automated claims solutions that is helping us deliver a more consistent and resilient claims service
There are typically around 500,000 personal injury claims initiated in the…
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- Article
- Insurance Solutions
Lloyd's Market Association delegated authority initiative takes London closer to standard solution
Robert Dewen examines the results of the Lloyd’s Market Association (LMA)…
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- Article
- Insurance Solutions
- Technology
Improving process efficiency and enhancing stakeholder engagement with eight new tech applications
I’ve been working at Davies since 2018 on various IT Projects,…
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- Article
- Consulting
Insurance brokers: the door to funding is closing - have you future proofed your talent strategy?
This article was first published by You Talk Insurance Currently firms…
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- Report
- Claims Solutions
Workers' compensation insights 2021
This report was first published by Insurance Business America The workers’…
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- Article
- Claims Solutions
- Technology
Davies launches app that will digitise the customer journey
The last 12 months have accelerated the use of digital functions…
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- Article
- Insurance Solutions
Managing the contribution that insurers need to make towards climate change will not be easy
As the leaders of the G7 nations met in Cornwall last…
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- Article
- Insurance Solutions
Technology will support the London market's return to a new way of working
This article was published in Insurance Day. The shape of the…
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- Acquisition
- Claims Solutions
Davies expands its property field adjusting and TPA solutions in North America through the acquisition of IAS Claim Services
LONDON, UK – 16 June 2021 – Davies, the leading specialist…
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- Article
- Insurance Solutions
The insurance laboratory of the world
This article was first published in Captive International. Innovation in the…
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- Article
- Claims Solutions
Q&A: Broker and insurer incentives for outsourcing end-to-end claims
CEO of Claims Solutions, UK & Ireland, Kath Mainon, discusses end-to-end…
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- Article
- Insurance Solutions
Brokers placed at the centre of ongoing Brexit uncertainty
This article was published in Insurance Day. While COVID-19 has sent…
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- Article
- Claims Solutions
Davies rebrands Johnson Claim Service & Littleton to Davies as it plans for North American growth and investment in technology and innovation
NASHVILLE, Tennessee – June 1, 2021 – Davies, the leading specialist…
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- Article
- Insurance Solutions
FCA will get tough on insurers and MGAs if they fail to deliver on transparency and choice
Our Compliance Director, Shyam Raikundalia explains why the Financial Conduct Authority’s…
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- Article
- Insurance Solutions
Operational resilience testing the market on two fronts
For insurers, brokers and their clients the topic of operational resilience…
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- Article
- Claims Solutions
Protecting employees from work related stress: top tips for employers
The past year has been challenging for people and communities as…
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- Article
- Claims Solutions
- Insurance Solutions
- Technology
When virtual events and technology failures collide
We often hear the saying ‘technology is great when it works’.…
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- Article
- Insurance Solutions
The benefits of an audit
Everyone hates the word audit. No one likes getting audited but…
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- Article
- Legal Solutions
Allianz and LV= GI reappoint Keoghs as strategic partner
Following a comprehensive market review, our legal solutions team Keoghs has…
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- Acquisition
- Consulting
- Technology
Davies broadens resourcing and consulting capability through the acquisition of Grovelands
LONDON, UK – 14 May 2021 – Davies, the leading specialist…
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- Article
- Insurance Solutions
Behaviour in the spotlight despite pandemic
Shyam Raikundalia, Compliance Director warns firms need to understand the pressure…
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- Article
- Technology
Employees bring value to customer experience programmes
Having happy, engaged employees in customer-facing roles will help to drive…
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- Article
- Claims Solutions
- Technology
How a pioneering automated claims solution is saving account handlers 25 minutes per claim
This article was first published by Insurance Business UK In his…
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- Article
- Insurance Solutions
Momentum of modernisation must be maintained
This article was first published in Insurance Day With the London…
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- Article
- Consulting
Spotlight: Apprenticeships - Developing the skills the insurance industry needs for the future with government-backed financial support schemes
This article was first published by Insurance Post Reflecting on the…
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- Article
- Insurance Solutions
RITC opens new doors for the market
The Reinsurance To Close (RITC) market is changing and as James…
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- Article
- Claims Solutions
- Technology
What's the key to a successful claims experience?
This article was first published by Insurance Business UK Blending technological…
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- Article
- Claims Solutions
- Technology
Davies reveals how COVID-19 has changed uptake and demand for virtual adjusting technology
This article was first published by Insurance Business UK Claims represent…
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- Article
- Claims Solutions
- Legal Solutions
Preparing for the long anticipated whiplash reforms
This article was first published by Insurance Times The government’s whiplash…
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- Article
- Claims Solutions
- Insurance Solutions
- Consulting
- Technology
Davies announces its focus for BIBA 2021 following a year responding to an increased appetite for digital solutions
LONDON, UK – 14 April 2021 – Davies, the leading specialist…
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- Article
- Claims Solutions
A hike in pet thefts seen as puppy demand spikes during lockdown
Wider media outlets have reported an increase in dog thefts as…
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- Report
- Consulting
Spotlight: Technology - Moving towards digital learning in insurance
In association with Insurance Post When lockdown was announced in March…
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- Article
- Insurance Solutions
COVID-19 has created the need for agility as the market seeks to define the new normal
The market’s struggles with COVID-19 have been well documented but as…
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- Article
- Insurance Solutions
Data discipline will drive market reform
The drive to enhance the levels and flow of data across…
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- Article
- Legal Solutions
Davies announces appointment of CEO & CCO for its legal solutions business Keoghs
LONDON, UK – 25 March 2021 – Davies, the leading specialist…
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- Article
- Claims Solutions
Claims, loss adjusting & ethics: top tips on how to make the right ethical decisions
Integrity & trust are key for any insurer to retain good…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
Davies announces senior appointments as it positions for additional organic growth and digital transformation
LONDON, UK – 22 March 2021 – Davies, the leading specialist…
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- Article
- Insurance Solutions
Risk horizon more important than ever
As the market looks to its recovery from COVID-19, Shyam Raikundalia,…
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- Article
- Insurance Solutions
It’s back office to the future for many in the market
Steven Goate, Managing Director of Intermediary Services explains why the COVID-19…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
BC Partners invests in Davies to support global expansion and digital transformation
LONDON, UK – 16th March 2021: Funds advised by BC Partners,…
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- Article
- Claims Solutions
A welcome reduction in personal injury awards in Ireland
The cost of litigation in Ireland has been a source of…
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- Article
- Insurance Solutions
Improved access for non-Lloyd’s brokers will facilitate underwriting profitability
This article was first published by Insurance Day What does Lloyd’s…
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- Acquisition
- Article
- Claims Solutions
Davies announces expansion of US specialist claims TPA & adjusting capabilities through the acquisition of The Littleton Group
LONDON, UK – 09 March 2021 – Davies, the leading specialist professional services and technology business, serving…
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- Article
- Insurance Solutions
Tackling reinsurance operational demands & increasing regulation: Is combining an outsourced service with technical expertise the answer?
The hands that were once wringing in response to employees requests for home working are…
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- Acquisition
- Article
- Claims Solutions
Davies adds home emergency expertise to its UK claims platform with acquisition of NPA 24:7
LONDON, UK – 03 March 2021 – Davies, the leading specialist professional services and technology business,…
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- Article
- Insurance Solutions
Davies Captive Management to the fore at the 30th Anniversary World Captive Forum this week
Davies Captive Management yet again leads the Sponsorship for the Virtual…
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- Article
- Consulting
Davies Consulting Partners with Avoira to Extend Industry-Leading Analytics Offer
Partnership adds further real-time capability to managed analytics service Davies Consulting…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
Davies ranks in Sunday Times HSBC International Track as one of the UK’s fastest growing international businesses for second consecutive year
LONDON, UK – 21 February 2021 – Davies, the leading specialist professional services…
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- Article
- Consulting
CX and Operations Practice Lead, Brian Shuttleworth wins a place in top 50 list of CX Stars
We’re delighted that Brian Shuttleworth, our Practice Lead – CX and Operations has been ranked…
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- Article
- Insurance Solutions
Premium credit control to the fore as pandemic impacts the market
Sarah Savory, Director of Premium Credit Control assesses the impact of…
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- Article
- Consulting
Colleagues explain: What’s it like to be an apprentice at Davies?
National Apprenticeship Week is designed to raise the profile of…
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- Article
- Insurance Solutions
Davies launch new captive management facility in Guernsey
LONDON, UK – 10 February 2021 – Davies, the leading specialist professional services…
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- Article
- Claims Solutions
Preparing for a storm of business interruption claims: what impact is it likely to leave on our insurance industry?
Tens of thousands of small businesses across the UK will now…
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- Article
- Consulting
National Apprenticeship Week: employer award winner announcement
After shortlisting an array of award-worthy organisations, we are delighted to…
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- Article
- Consulting
National Apprenticeship Week: apprentice award winner & runner up announcement
National Apprenticeship Week takes place from the 8th-14th February 2021 and…
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- Article
- Consulting
- Technology
Davies plans for accelerated growth & investment in digital CX & automation as it rebrands Ember to Davies Consulting
LONDON, UK – 1 February 2021 – Davies, the leading specialist professional services…
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- Article
- Consulting
Allianz launches search for the next generation of broker talent
This article was first published by Allianz. Allianz Insurance has launched…
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- Article
- Claims Solutions
- Technology
Digitalising the claims journey for 2021 and beyond
Over the past year we have seen how crucial our investment…
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- Article
- Insurance Solutions
Viewpoint: MGAs under pressure to address capital and compliance concerns
This article was written by our Head of Compliance, Shyam Raikundalia…
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- Acquisition
- Article
- Claims Solutions
Davies expands Life & Health claims capabilities in the US with acquisition of Disability Management Services, Inc.
LONDON, UK – 7 January 2021 – Davies, the leading specialist professional services…
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- Acquisition
- Article
- Insurance Solutions
- Technology
Davies expands US insurance services capability with acquisition of Northshore International Insurance Services, Inc
LONDON, UK – 4 January 2021 – Davies, the leading specialist professional services and technology…
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- Article
- Consulting
Taking a risk is never black & white
It is daunting to take risks for most of us, whether…
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- Article
- Insurance Solutions
Viewpoint: Legacy sector can reduce pressure of loss making portfolios on live market
This article was first published by Insurance Day. The legacy sector…
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- Article
- Insurance Solutions
Blueprint opens door to Lloyd’s for greater broker access
This article was first published by Insurance Times. Lloyd’s latest blueprint…
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- Acquisition
- Article
- Insurance Solutions
Davies adds new actuarial capabilities to its US operations with acquisition of Wakely Actuarial
LONDON, UK – 17 December 2020 – Davies, the leading specialist professional services…
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- Article
- Technology
Davies technology brand, ServiceTick wins Trustpilot 2020 global partner of the year award
ServiceTick, the leading provider of enterprise-level, multi-channel customer feedback solutions for…
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- Acquisition
- Claims Solutions
Davies expands its motor engineering capability to Scotland, UK with acquisition of BMTS
LONDON, UK – 14 December 2020 – Davies, the leading specialist professional services and…
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- Acquisition
- Article
- Claims Solutions
Davies adds new motor claims capability in UK with addition of Vehicle Replacement Group
LONDON, UK – 09 December 2020 – Davies, the leading specialist professional services…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
Davies picks up third Sunday Times Fast Track in 2020 with special COVID-19 edition of Britain’s fastest growing companies
Davies, the leading specialist professional services and technology business, serving insurance…
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- Article
- Consulting
Davies partners with Insurance Post to understand the future learning & development needs of the insurance industry
We’re delighted to partner with Insurance Post to investigate how insurance…
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- Article
- Claims Solutions
- Technology
Digitalisation & automation developments in Niche Claims
2020 has been a very unusual year, where we‘ve had to…
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- Article
- Claims Solutions
- Technology
We have rebranded SurveyorShip to VeriRate
As part of the final steps of our integration plans following…
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- Article
- Claims Solutions
Cavity wall insulation claims are showing no sign of slowing down
Since the 1980s UK Building Regulations have required that new homes are constructed with insulation material…
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- Article
- Claims Solutions
Launching 24/7 contact centre for motor claims customers
To allow our motor claims customers to speak to us directly…
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- Article
- Insurance Solutions
Nick Frost comments on Bermuda surge
This article was first published by Insurance Day. With US property/casualty…
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- Acquisition
- Article
- Claims Solutions
Davies announces acquisition of Johnson Claim Service as it adds new capabilities to US Claims Solutions business
LONDON, UK – 02 November 2020 – Davies, the leading specialist professional services and…
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- Article
- Consulting
Use the Apprenticeship Levy to fund Women in Leadership qualified development programmes
In these challenging times, with pressures on L&D budgets, did you…
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- Article
- Claims Solutions
A cold, rainy & exciting day of bus crash testing
Every year there are approximately 5,000 road collision accidents reported in…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
Davies appoints new Group Chief HR Officer as it continues to invest in its people, innovation and growth
LONDON, UK – 20 October 2020 – Davies, the leading specialist professional services…
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- Article
- Claims Solutions
- Consulting
- Technology
Davies scoops up two awards at Insurance Times Claims Excellence Awards
We were delighted to win not only one, but two awards…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
Davies appoints Group Communications Director as it pushes international expansion
Davies, the leading specialist professional services and technology business, today announces…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
National Customer Service Week: Looking after our customers by looking after our people
During this week’s National Customer Service Week we’ve already shared insights on why it’s…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
National Customer Service Week: Technology & customer service go hand in hand
During this week’s National Customer Service Week we’re sharing insights over…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
National Customer Service Week: Why it’s crucial to appreciate that every customer is different
This week we’re celebrating National Customer Service Week across Davies. We’ll…
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- Article
- Technology
Davies appoints new Non-Executive Director to strengthen board as it pushes international expansion
LONDON, UK – 1 October 2020 – Davies, the leading specialist professional services…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Solutions
- Consulting
- Technology
Davies named in Sunday Times PwC Top Track 250 as important mid-market contributor to the UK during the pandemic
Today Davies announces that it has been featured in the 16th…
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- Article
- Insurance Solutions
The impact of COVID-19 means technology–based MGAs and insurtechs are under increasing pressure to demonstrate their value
This article was first published by Insurance Day Technology has become…
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- Article
- Consulting
Our consulting business wins Client & Supplier Partnership of the Year Award
We were delighted to win the 2020 Supplier & Client Partnership…
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- Acquisition
- Article
- Claims Solutions
Davies announces acquisition of TriPlus as it steps-up North American expansion plans
LONDON, UK – 21 September 2020 – Davies, the leading specialist professional services and technology…
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- Article
- Claims Solutions
4 reasons why we saw an increase in fire claims
We have seen a mix in peril change and an increase…
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- Acquisition
- Article
- Technology
Davies continues investment in specialist technology with acquisition of ContactPartners
LONDON, UK – 15 September 2020 – Davies, the leading specialist…
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- Article
- Insurance Solutions
Davies named in Business Insurance’s annual Best Places to Work in Insurance for the seventh consecutive year
Nashville, Tennessee, September 1, 2020 – Davies today announces that it…
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- Article
- Technology
How did the insurance sector's service levels perform under lockdown?
This article was first published by Insurance Business UK. For the…
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- Article
- Legal Solutions
Retailers prepare for surge in COVID-19 claims
This article was first published in Insurance Business UK. Socially distanced…
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- Article
- Claims Solutions
- Technology
Kuarterback - our latest investment in artificial intelligence
Kuarterback is our latest in a line of successful automated claims…
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- Article
- Claims Solutions
Four degrees of separation - the success of social media investigations
A social media report is not as simple as putting an…
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- Article
- Claims Solutions
- Technology
New policyholder portal launched in Ireland
Early in 2020 we launched our policyholder portal for a number…
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- Article
- Legal Solutions
Assessing the legacy of COVID-19 on the catastrophic injury sector
This article was first published by Insurance Business UK It seems…
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- Interview
- Insurance Solutions
Davies’ captive management arm grows US presence and eyes European expansion
This article was first published by Insurance Post Davies Group is…
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- Article
- Claims Solutions
Davies announces two new appointments with a Chief Business Development Officer and SVP Head of Adjusting & Innovation
NASHVILLE, TN – August 3, 2020 – Davies, the leading specialist…
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- Article
- Insurance Solutions
The MGA sector has some difficult choices to make
This article was first published by Insurance Day Many MGAs are…
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- Article
- Claims Solutions
- Technology
Escape of water VR training
In line with market trends and the ongoing focus on escape…
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- Article
- Consulting
All you need to know about reserving Apprenticeship Levy funding
What does it mean? An employer can reserve funds for an…
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- Article
- Claims Solutions
- Technology
Motor Claims invest in Event Data Recorder technology
We have been at the forefront of utilisation and development of…
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- Article
- Legal Solutions
Increase in coronavirus claims expected in care sector
This article was first published by Insurance Business UK. The COVID-19…
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- Article
- Insurance Solutions
Davies broadens its insurance services offering with acquisition of Citadel Risk’s captive management operations
LONDON, UK – 24 July 2020 – Davies, the leading specialist professional services and…
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- Article
- Claims Solutions
Claims volume and type changing through COVID-19 pandemic.
New claims trends are starting to take shape, as we begin…
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- Article
- Claims Solutions
A perfect storm for fraudulent claims
Fraud thrives during difficult economic times and claims handlers need to…
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- Article
- Claims Solutions
Davies announces appointment of National Sales Director as it prepares for growth and expansion in to new territories
NASHVILLE, TN – July 09, 2020 – Davies, the leading specialist…
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- Article
- Claims Solutions
Davies names new National Account Executive as it plans for growth and expansion in to new territories
NASHVILLE, TN – July 09, 2020 – Davies, the leading specialist…
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- Article
- Consulting
The group's Learning Solutions arm welcomes £1.6 billion government funding to employment support schemes, training and apprenticeships
The group’s Learning Solutions arm welcomes Chancellor Rishi Sunak’s announcement yesterday…
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- Article
- Claims Solutions
Davies promotes from within for US claims senior executive hire
LONDON, UK – 08 July 2020 – Davies, the leading specialist professional services…
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2020
Davies announces appointment of General Counsel as it continues to strengthen its global leadership team
LONDON, UK – 24 June 2020 – Davies, the leading specialist professional services and…
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- Article
- Insurance Solutions
Modernisation momentum is increasing with market involvement
London’s efforts to drive a new modernisation agenda continues and our…
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- Article
- Consulting
3 Strategies for Enhancing the Engagement of your Remote Workers
Whatever your personal preference – one of the legacies of lockdown…
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- Article
- Consulting
7 tips to reduce employee complaints and increase satisfaction
Whether you work in insurance, banking, energy or telecoms, complaints from…
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- Article
- Claims Solutions
Claims Solutions update in the UK & the Republic of Ireland
Davies and COVID-19 – Claims Handling – Business as usual Over…
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- Article
- Claims Solutions
Claims Solutions update in the UK & the Republic of Ireland
Davies and COVID-19 – Claims Handling – Business as usual Over…
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- Acquisition
- Article
- Consulting
- Technology
Davies announces strategic acquisition with automation and digital solutions provider Codebase8
Davies today announces the acquisition of Codebase8 Limited, the automation, modernisation and digital solutions provider and…
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- Article
- Insurance Solutions
Davies appoints INED to join FCA regulatory boards
Davies, the leading specialist professional services and technology firm, today announces that…
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- Article
- Claims Solutions
Davies appoints Group Chief Risk Officer as it strengthens its global leadership team
Davies, the leading specialist professional services and technology firm, today announces…
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- Report
- Insurance Solutions
Latin American panel discussion at 2020 World Captive Forum
This article was first published in Captive Insurance Times. Latin America continues…
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- Article
- Insurance Solutions
Coverholders must go back to basics to get out of the compliance bind
This article was first published in Insurance Day. The growth in delegated…
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- Acquisition
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- Legal Solutions
Davies completes Keoghs tie-up
Davies today announces the completion of the deal to bring Keoghs…
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- Report
- Consulting
Doubling the value of data
When you have a wealth of customer interaction data at your…
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- Report
- Consulting
Transforming reporting at major retailer
A large retailer found itself far behind the competition in its…
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- Report
- Consulting
Turning data into insight that drove a 10pt rise in NPS
A large international insurance firm had been conducting a customer survey…
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- Article
- Technology
The benefits of training and development
There are probably only two aims for a training and development…
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- Article
- Insurance Solutions
Moving Water
By and large the insurance industry has received a reasonably good…
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- Article
- Insurance Solutions
Strategic Risk
Insurers and brokers are falling out of touch with the needs…
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- Interview
- Insurance Solutions
Davies discuss the current view of the captive management sector
This article was first published by Captive Insurance Times Steven Crabb,…
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- Article
- Insurance Solutions
Staying Ahead of the Curve
This article was first published by Insurance Day Steven Crabb CEO…
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- Acquisition
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- Legal Solutions
Davies and Keoghs sign deal to form insurance and risk management powerhouse
Davies, the leading specialist professional services and technology firm, today announces…
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- Article
- Consulting
Davies wins place in The Sunday Times HSBC International Track as one of UK’s fastest growing international businesses
Today Davies announces that it has been featured in The Sunday…
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- Article
- Technology
3 Tips to Ensure your Customer Due Diligence Process is Client Friendly
To meet your KYC and AML obligations, you need to carry…
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- Interview
- Claims Solutions
Kath Mainon welcomed to a breakfast & discussion on how to get yourself ready for a non-executive director position
Kath Mainon, CEO of Claims Solutions welcomed a selection women holding…
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- Interview
- Claims Solutions
Kath Mainon welcomed to a breakfast & discussion on how to get yourself ready for a non-executive director position
Kath Mainon, CEO of Claims Solutions welcomed a selection women holding…
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- Article
- Insurance Solutions
Redefining the MGA business model
This article was first published in Insurance Day As the operating environment…
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- Article
- Consulting
Pro tips for measuring your Customer Experience in 2020
This may be a new decade, but customer experience remains one…
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2020
Midwest Employers Casualty Announces Update
This article was first published by Business Wire Customers are Minimizing Claim…
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- Interview
- Consulting
Powering Innovation Whilst Focus Remains On The End Customer
This article was first published in CIO Outlook Those within the…
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- Report
- Insurance Solutions
Our Group CEO Dan Saulter speaks to Insurance Business about our strategy for 2020
After working in a variety of positions as a chartered accountant,…
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- Article
- Legal Solutions
Veriphy welcomes growth in legal sector revenue
Veriphy, a Davies company & the leading compliance solutions supplier, has…
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- Article
- Claims Solutions
ServiceTick partners with Huggg to offer ‘Real rewards’
Companies of all shapes and sizes frequently have strategic initiatives to…
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- Report
- Insurance Solutions
Davies reveals strong growth in revenues and profits as it unveils senior appointments
Davies today announces its latest financial results for the year to…
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- Acquisition
- Article
- Claims Solutions
Davies deepens its claims expertise through the acquisition of Thornton Group in Ireland
Davies today announces the acquisition of Thornton Group (“Thornton”). Based in…
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- Article
- Consulting
Davies launches new consulting business in Bermuda
Davies today announced the launch of a new compliance & regulatory…
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- Article
- Insurance Solutions
Davies announces second US claims deal as it pushes North American expansion plans
Davies today announces the acquisition of Alternative Service Concepts, LLC (“ASC”),…
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- Article
- Insurance Solutions
Insurance, with no questions asked
This article was first published by Insurance Times. With one-third of…
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- Interview
- Claims Solutions
- Insurance Solutions
CEO speaks as Davies Group revs up for overseas expansion
This article was written by Paul Lucas and first published in…
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- Article
- Claims Solutions
- Insurance Solutions
National Customer service week – Day 5
Building brand reputation and trust by delivering on promises Each year…
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- Article
- Claims Solutions
National Customer service week – Day 4
Leadership: Championing customer service in the boardroom Each year Jeff Bezos…
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- Acquisition
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- Consulting
Davies makes new strategic acquisition amid rebrand and simplification of its wider consulting operations
Davies today announces the acquisition of FWD Training and Consultancy Limited…
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- Acquisition
- Article
- Claims Solutions
Davies announces first major US claims deal as it steps-up its North American investment plans
Davies today announces the acquisition of Frontier Adjusters, Inc, the multi-line…
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- Acquisition
- Article
- Claims Solutions
Acquisition announcement: Davies adds to its specialist motor claims capability with acquisition of GBB Holdings
Davies today announces the acquisition of GBB Holdings incorporating specialist forensic…
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- Article
- Insurance Solutions
Capacity crunch fuelling MGA struggles
This article was written by Mark Richardson and first published in Insurance…
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- Article
- Insurance Solutions
Davies assists with McGill & Partners launch
Davies Group is pleased to have supported McGill & Partners with…
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- Article
- Insurance Solutions
Davies assists with McGill & Partners launch
Davies Group is pleased to have supported McGill & Partners with…
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- Article
- Consulting
7 crucial steps to getting the most from your employee feedback
This was first published by Servicetick, a Davies company. In previous articles,…
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- Report
- Consulting
Six steps to building an engaged workforce and reaping the benefits of engaged employees (part 2)
This was first published by Servicetick, a Davies company. Employee engagement is…
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- Report
- Claims Solutions
- Insurance Solutions
Vision is fine but details are sorely needed
This article was first published by Insurance Day The future modernisation of…
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- Consulting
Engaged employees – the magic ingredient for satisfied customers and successful businesses
This was first published by Servicetick, a Davies company. Over the course…
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- Article
- Insurance Solutions
Broker access recognised as key to market future
Plans to open the Lloyd’s market to regional brokers across the…
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- Article
- Insurance Solutions
Ardonagh-owned Towergate partners with ServiceTick
Towergate Insurance has announced a new partnership with ServiceTick – a…
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- Report
- Consulting
Partnership with the Newcastle Academy
I wanted to share some of the highlights whilst we have…
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- Article
- Technology
Man, Woman, Machine. Who will prove to be the better driver?
Many of us will recall the days when autonomous vehicles were…
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- Article
- Insurance Solutions
Davies Group and SureThing! Collaboration
With assistance from Davies Group, motor broker SureThing! has launched Stablis…
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2019
Davies announces senior promotions as it accelerates its investment and rollout plans
Following its announcement in January 2019 that Alberta Investment Management Corporation…
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- Article
- Insurance Solutions
Davies Group & Pen Underwriting Collaboration
Pen Underwriting, through close association with Davies Group claims business led…
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- Article
- Insurance Solutions
Davies Group & Pen Underwriting Collaboration
Pen Underwriting, through close association with Davies Group claims business led…
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- Article
- Insurance Solutions
Davies Insurance Solutions assists the launch of Inshur in the UK
Inshur has been active in the New York ride-share market for…
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- Report
- Insurance Solutions
Conduct risk will be the biggest challenge for MGA’s in 2019
Compliance in relation to the rules covering pricing, distribution and internal…
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- Article
- Insurance Solutions
Davies assists with InsureTech C-Quence launch
C-Quence, a Commercial Lines Insurtech MGA enabled by flexible cloud-based technology…
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- Article
- Technology
Introducing a new customer experience metric – ServiceTick Emotion Score
We live in the ‘Age of experience’, where over half of all…
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2019
Canadian investor AIMCo acquires minority stake
Davies today announced that Canadian investor, Alberta Investment Management Corporation (“AIMCo”),…
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- Acquisition
- Article
- Claims Solutions
Davies adds specialist public sector claims capability through acquisition of TMS
Davies today announces the acquisition of TopMark Claims Management Limited (trading…
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- Interview
- Claims Solutions
Rising star: Tom Foster, Ambant
Link to Insurance Post Article Tom Foster started in insurance straight…
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- Article
- Insurance Solutions
Change brings out the best in the MGA sector
Standfirst: 2018 has been yet another year of change across the…
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- Article
- Claims Solutions
Buzzvault partners with Davies Group
The launch of buzzvault has again been pushed back, but the…
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- Article
- Insurance Solutions
Davies stays at the forefront of market services by signing up to Placing Platform Limited (PPL)
Davies Insurance Services continues to provide clients with the latest innovative…
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- Article
- Claims Solutions
Blog: Diversity – transforming the industry
I am very proud to be leading one of the most…
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- Acquisition
- Article
- Consulting
Davies adds new regulatory and compliance capability through acquisition of Veriphy
Davies today announces the acquisition of Veriphy Limited, the award winning…
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- Article
- Insurance Solutions
Blog: At a loss over market’s missed opportunity
As the pressure on premium levels against a backdrop of significant…
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- Article
- Claims Solutions
Chartered insurer on “the real revolution” in claims
Enjoying Lancashire and Cumbria’s beautiful countryside – that’s what you’ll most…
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- Interview
- Claims Solutions
In the press: How will claims reform impact business?
Insurance Business caught up with Dan Saulter, who shares what led him…
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- Article
- Insurance Solutions
The challenge for brokers of legacy client relations
Dealing with legacy business is not just a matter for underwriters;…
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- Interview
- Insurance Solutions
In the press: M&A and new client services on the agenda
Davies Group boss Dan Saulter tells Insurance Times acquisitions in its insurance services…
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- Interview
- Insurance Solutions
In the press: M&A and new client services on the agenda
Davies Group boss Dan Saulter tells Insurance Times acquisitions in its insurance services…
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- Article
- Technology
We’re delighted to announce the promotion of Matt Button who steps up to the role of Corporate Development Director
Davies today announces the promotion of Matt Button who steps up…
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- Article
- Claims Solutions
Davies announces senior promotions as it streamlines its operating structure in response to continued strong growth
Following a period of strong growth and investment, Davies today announces…
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- Acquisition
- Article
- Insurance Solutions
We’re delighted to announce the acquisition of insurance services assets from R&Q
Davies today announces a deal to acquire the international insurance services…
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- Article
- Insurance Solutions
We’re delighted to announce the acquisition of insurance services assets from R&Q
Davies today announces a deal to acquire the international insurance services…
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- Article
- Insurance Solutions
Davies Group reports strong results and continued growth
Davies Group has announced its latest annual results to 30 June…
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- Article
- Insurance Solutions
Davies Group appointed to Legal & General loss adjusting panel
Davies Group today announces that it has been appointed by Legal…
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- Article
- Insurance Solutions
Davies Group appointed to Legal & General loss adjusting panel
Davies Group today announces that it has been appointed by Legal…
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- Acquisition
- Article
- Insurance Solutions
Davies enhances digital capability through acquisition of TLSS
Davies today announces the acquisition of Total Loss Settlement Services Limited…
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- Article
- Consulting
Davies Group announces launch of its disruptive thinking innovation lab
Davies Group announces the launch of its innovation lab. Under the…
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- Article
- Claims Solutions
Being great at complaints is a win-win for everyone
With a background of increasing regulation and competition, good complaint handling…
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- Report
- Insurance Solutions
- Consulting
Clarity needed on introduction of new EU distribution regime
There are two areas that are dominating the regulatory discussions between…
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- Acquisition
- Article
- Consulting
Davies Group further extends its digital solutions delivery through the acquisition of ServiceTick
Davies Group today announces the acquisition of ServiceTick Limited, the customer…
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- Article
- Insurance Solutions
Davies Group broadens its reach with Ambant acquisition
Davies Group today announces the acquisition of Ambant Limited, the specialist…
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- Article
- Technology
The impact that technological innovation will have
The use of technology in claims is essentially about responding to…
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- Acquisition
- Article
- Insurance Solutions
Davies Group announces CMSL acquisition in continuation of its growth strategy
Davies Group today announces the acquisition of Claims Management Services Limited…
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- Article
- Insurance Solutions
- Technology
Davies Public Sector Surge warning and mitigation advice
Those of us in the south of England are all aware…
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- Article
- Insurance Solutions
Davies joins FOIL
Davies Group has joined the Forum of Insurance Lawyers (FOIL) as…
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- Article
- Insurance Solutions
Davies wins Customer Care Award
Davies Group in partnership with Sompo Canopius and Park Homes Assist…
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- Article
- Insurance Solutions
Davies Group selected as strategic claims partner by Plum Underwriting
Davies Group today announces that leading underwriting agency Plum Underwriting, has…
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- Acquisition
- Article
- Consulting
Davies Group announces Cynergie acquisition
Davies Group Ltd, the third party administrator and specialist outsourcer, today…
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- Article
- Technology
Davies Group announces major investment from HGGC
Davies Group has announced that US private equity firm HGGC has…
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- Article
- Insurance Solutions
Davies attends CII Graduate Insurance Event
Yesterday our Training Manager Kaylee and one of our Graduates Chris…
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- Interview
- Insurance Solutions
Blog: Attracting diversity into a diverse industry
Lesley Johnson talks to Post Magazine about attracting diversity to the…
