For all media enquiries please contact Paris Baker, Group Communications Director at paris.baker@davies-group.com
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Digitalisation & automation developments in Niche Claims
2020 has been a very unusual year, where we‘ve had to…
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- Article
- Claims Solutions
- Technology
We have rebranded SurveyorShip to VeriRate
As part of the final steps of our integration plans following…
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- Article
- Claims Solutions
Cavity wall insulation claims are showing no sign of slowing down
Since the 1980s UK Building Regulations have required that new homes are constructed with insulation material…
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- Article
- Claims Solutions
Launching 24/7 contact centre for motor claims customers
To allow our motor claims customers to speak to us directly…
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- Article
- Insurance Services
Nick Frost comments on Bermuda surge
This article was first published by Insurance Day. With US property/casualty…
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- Article
- Claims Solutions
Davies announces acquisition of Johnson Claim Service as it adds new capabilities to US Claims Solutions business
LONDON, UK – 02 November 2020 – Davies, the leading specialist professional services and…
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- Article
- Consulting
Use the Apprenticeship Levy to fund Women in Leadership qualified development programmes
In these challenging times, with pressures on L&D budgets, did you…
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- Article
- Claims Solutions
A cold, rainy & exciting day of bus crash testing
Every year there are approximately 5,000 road collision accidents reported in…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Services
- Consulting
- Technology
Davies appoints new Group Chief HR Officer as it continues to invest in its people, innovation and growth
LONDON, UK – 20 October 2020 – Davies, the leading specialist professional services…
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- Article
- Claims Solutions
- Consulting
- Technology
Davies scoops up two awards at Insurance Times Claims Excellence Awards
We were delighted to win not only one, but two awards…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Services
- Consulting
- Technology
Davies appoints Group Communications Director as it pushes international expansion
Davies, the leading specialist professional services and technology business, today announces…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Services
- Consulting
- Technology
National Customer Service Week: Looking after our customers by looking after our people
During this week’s National Customer Service Week we’ve already shared insights on why it’s…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Services
- Consulting
- Technology
National Customer Service Week: Technology & customer service go hand in hand
During this week’s National Customer Service Week we’re sharing insights over…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Services
- Consulting
- Technology
National Customer Service Week: Why it’s crucial to appreciate that every customer is different
This week we’re celebrating National Customer Service Week across Davies. We’ll…
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- Article
- Technology
Davies appoints new Non-Executive Director to strengthen board as it pushes international expansion
LONDON, UK – 1 October 2020 – Davies, the leading specialist professional services…
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- Article
- Claims Solutions
- Legal Solutions
- Insurance Services
- Consulting
- Technology
Davies named in Sunday Times PwC Top Track 250 as important mid-market contributor to the UK during the pandemic
Today Davies announces that it has been featured in the 16th…
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- Article
- Insurance Services
The impact of COVID-19 means technology–based MGAs and insurtechs are under increasing pressure to demonstrate their value
This article was first published by Insurance Day Technology has become…
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- Article
- Consulting
Our consulting business wins Client & Supplier Partnership of the Year Award
We were delighted to win the 2020 Supplier & Client Partnership…
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- Article
- Claims Solutions
Davies announces acquisition of TriPlus as it steps-up North American expansion plans
LONDON, UK – 21 September 2020 – Davies, the leading specialist professional services and technology…
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- Article
- Claims Solutions
4 reasons why we saw an increase in fire claims
We have seen a mix in peril change and an increase…
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- Article
- Technology
Davies continues investment in specialist technology with acquisition of ContactPartners
LONDON, UK – 15 September 2020 – Davies, the leading specialist…
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- Article
- Claims Solutions
Davies named in Business Insurance’s annual Best Places to Work in Insurance for the seventh consecutive year
Nashville, Tennessee, September 1, 2020 – Davies today announces that it…
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- Article
- Technology
How did the insurance sector's service levels perform under lockdown?
This article was first published by Insurance Business UK. For the…
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- Article
- Legal Solutions
Retailers prepare for surge in COVID-19 claims
This article was first published in Insurance Business UK. Socially distanced…
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- Article
- Claims Solutions
Kuarterback - our latest investment in artificial intelligence
Kuarterback is our latest in a line of successful automated claims…
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- Article
- Claims Solutions
Four degrees of separation - the success of social media investigations
A social media report is not as simple as putting an…
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- Article
- Claims Solutions
New policyholder portal launched in Ireland
Early in 2020 we launched our policyholder portal for a number…
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- Article
- Legal Solutions
Assessing the legacy of COVID-19 on the catastrophic injury sector
This article was first published by Insurance Business UK It seems…
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- Interview
- Insurance Services
Davies’ captive management arm grows US presence and eyes European expansion
This article was first published by Insurance Post Davies Group is…
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- Article
- Claims Solutions
Davies announces two new appointments with a Chief Business Development Officer and SVP Head of Adjusting & Innovation
NASHVILLE, TN – August 3, 2020 – Davies, the leading specialist…
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- Article
- Insurance Services
The MGA sector has some difficult choices to make
This article was first published by Insurance Day Many MGAs are…
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- Article
- Claims Solutions
Escape of water VR training
In line with market trends and the ongoing focus on escape…
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- Article
- Consulting
All you need to know about reserving Apprenticeship Levy funding
What does it mean? An employer can reserve funds for an…
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- Article
- Claims Solutions
Motor Claims invest in Event Data Recorder technology
We have been at the forefront of utilisation and development of…
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- Article
- Legal Solutions
Increase in coronavirus claims expected in care sector
This article was first published by Insurance Business UK. The COVID-19…
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- Article
- Insurance Services
Davies broadens its insurance services offering with acquisition of Citadel Risk’s captive management operations
LONDON, UK – 24 July 2020 – Davies, the leading specialist professional services and…
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- Article
- Claims Solutions
Claims volume and type changing through COVID-19 pandemic.
New claims trends are starting to take shape, as we begin…
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- Article
- Claims Solutions
A perfect storm for fraudulent claims
Fraud thrives during difficult economic times and claims handlers need to…
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- Article
- Claims Solutions
Davies announces appointment of National Sales Director as it prepares for growth and expansion in to new territories
NASHVILLE, TN – July 09, 2020 – Davies, the leading specialist…
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- Article
- Claims Solutions
Davies names new National Account Executive as it plans for growth and expansion in to new territories
NASHVILLE, TN – July 09, 2020 – Davies, the leading specialist…
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- Article
- Consulting
The group's Learning Solutions arm welcomes £1.6 billion government funding to employment support schemes, training and apprenticeships
The group’s Learning Solutions arm welcomes Chancellor Rishi Sunak’s announcement yesterday…
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- Article
- Claims Solutions
Davies promotes from within for US claims senior executive hire
LONDON, UK – 08 July 2020 – Davies, the leading specialist professional services…
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24th Jun 2020
Davies announces appointment of General Counsel as it continues to strengthen its global leadership team
LONDON, UK – 24 June 2020 – Davies, the leading specialist professional services and…
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- Article
- Insurance Services
Modernisation momentum is increasing with market involvement
London’s efforts to drive a new modernisation agenda continues and our…
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- Article
- Consulting
3 strategies for enhancing the engagement of your remote workers
Whatever your personal preference – one of the legacies of lockdown…
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- Article
- Consulting
7 tips to reduce employee complaints and increase satisfaction
Whether you work in insurance, banking, energy or telecoms, complaints from…
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- Article
- Claims Solutions
Claims Solutions update in the UK & the Republic of Ireland
Davies and COVID-19 – Claims Handling – Business as usual Over…
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- Article
- Consulting
- Technology
Davies announces strategic acquisition with automation and digital solutions provider Codebase8
Davies today announces the acquisition of Codebase8 Limited, the automation, modernisation and digital solutions provider and…
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- Article
- Insurance Services
Davies appoints INED to join FCA regulatory boards
Davies, the leading specialist professional services and technology firm, today announces that…
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- Article
- Claims Solutions
Davies appoints Group Chief Risk Officer as it strengthens its global leadership team
Davies, the leading specialist professional services and technology firm, today announces…
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- Report
- Insurance Services
Latin American panel discussion at 2020 World Captive Forum
This article was first published in Captive Insurance Times. Latin America continues…
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- Article
- Insurance Services
Coverholders must go back to basics to get out of the compliance bind
This article was first published in Insurance Day. The growth in delegated…
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- Article
- Legal Solutions
Davies completes Keoghs tie-up
Davies today announces the completion of the deal to bring Keoghs…
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- Report
- Consulting
Doubling the value of data
When you have a wealth of customer interaction data at your…
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- Report
- Consulting
Transforming reporting at major retailer
A large retailer found itself far behind the competition in its…
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- Report
- Consulting
Turning data into insight that drove a 10pt rise in NPS
A large international insurance firm had been conducting a customer survey…
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- Article
- Technology
The benefits of training and development
There are probably only two aims for a training and development…
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- Article
- Insurance Services
Moving Water
By and large the insurance industry has received a reasonably good…
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- Article
- Insurance Services
Strategic Risk
Insurers and brokers are falling out of touch with the needs…
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- Interview
- Insurance Services
Davies discuss the current view of the captive management sector
This article was first published by Captive Insurance Times Steven Crabb,…
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- Article
- Insurance Services
Staying Ahead of the Curve
This article was first published by Insurance Day Steven Crabb CEO…
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- Article
- Legal Solutions
Davies and Keoghs sign deal to form insurance and risk management powerhouse
Davies, the leading specialist professional services and technology firm, today announces…
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- Article
- Consulting
Davies wins place in The Sunday Times HSBC International Track as one of UK’s fastest growing international businesses
Today Davies announces that it has been featured in The Sunday…
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- Article
- Technology
3 Tips to Ensure your Customer Due Diligence Process is Client Friendly
To meet your KYC and AML obligations, you need to carry…
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- Interview
- Claims Solutions
Kath Mainon welcomed to a breakfast & discussion on how to get yourself ready for a non-executive director position
Kath Mainon, CEO of Claims Solutions welcomed a selection women holding…
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- Article
- Insurance Services
Redefining the MGA business model
This article was first published in Insurance Day As the operating environment…
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- White Paper
- Consulting
Pro tips for measuring your Customer Experience in 2020
This may be a new decade, but customer experience remains one…
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9th Jan 2020
Midwest Employers Casualty Announces Update
This article was first published by Business Wire Customers are Minimizing Claim…
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- Interview
- Consulting
Powering Innovation Whilst Focus Remains On The End Customer
This article was first published in CIO Outlook Those within the…
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- Report
- Insurance Services
Our Group CEO Dan Saulter speaks to Insurance Business about our strategy for 2020
After working in a variety of positions as a chartered accountant,…
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- Article
- Legal Solutions
Veriphy welcomes growth in legal sector revenue
Veriphy, a Davies company & the leading compliance solutions supplier, has…
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- Article
- Claims Solutions
ServiceTick partners with Huggg to offer ‘Real rewards’
Companies of all shapes and sizes frequently have strategic initiatives to…
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- Report
- Insurance Services
Davies reveals strong growth in revenues and profits as it unveils senior appointments
Davies today announces its latest financial results for the year to…
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- Article
- Claims Solutions
Davies deepens its claims expertise through the acquisition of Thornton Group in Ireland
Davies today announces the acquisition of Thornton Group (“Thornton”). Based in…
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- Article
- Consulting
Davies launches new consulting business in Bermuda
Davies today announced the launch of a new compliance & regulatory…
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- Article
- Insurance Services
Davies announces second US claims deal as it pushes North American expansion plans
Davies today announces the acquisition of Alternative Service Concepts, LLC (“ASC”),…
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- Article
- Insurance Services
Insurance, with no questions asked
This article was first published by Insurance Times. With one-third of…
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- Interview
- Claims Solutions
- Insurance Services
CEO speaks as Davies Group revs up for overseas expansion
This article was written by Paul Lucas and first published in…
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- Article
- Claims Solutions
- Insurance Services
National Customer service week – Day 5
Building brand reputation and trust by delivering on promises Each year…
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- Article
- Claims Solutions
National Customer service week – Day 4
Leadership: Championing customer service in the boardroom Each year Jeff Bezos…
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- Article
- Consulting
Davies makes new strategic acquisition amid rebrand and simplification of its wider consulting operations
Davies today announces the acquisition of FWD Training and Consultancy Limited…
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- Article
- Claims Solutions
Davies announces first major US claims deal as it steps-up its North American investment plans
Davies today announces the acquisition of Frontier Adjusters, Inc, the multi-line…
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- Article
- Insurance Services
Acquisition announcement: Davies adds to its specialist motor claims capability with acquisition of GBB Holdings
Davies today announces the acquisition of GBB Holdings incorporating specialist forensic…
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- Article
- Insurance Services
Capacity crunch fuelling MGA struggles
This article was written by Mark Richardson and first published in Insurance…
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- Article
- Insurance Services
Davies assists with McGill & Partners launch
Davies Group is pleased to have supported McGill & Partners with…
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- Article
- Consulting
7 crucial steps to getting the most from your employee feedback
This was first published by Servicetick, a Davies company. In previous articles,…
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- Report
- Consulting
Six steps to building an engaged workforce and reaping the benefits of engaged employees (part 2)
This was first published by Servicetick, a Davies company. Employee engagement is…
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- Report
- Claims Solutions
- Insurance Services
Vision is fine but details are sorely needed
This article was first published by Insurance Day The future modernisation of…
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- Article
- Consulting
Engaged employees – the magic ingredient for satisfied customers and successful businesses
This was first published by Servicetick, a Davies company. Over the course…
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- Article
- Insurance Services
Broker access recognised as key to market future
Plans to open the Lloyd’s market to regional brokers across the…
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- Article
- Insurance Services
Ardonagh-owned Towergate partners with ServiceTick
Towergate Insurance has announced a new partnership with ServiceTick – a…
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- Report
- Consulting
Partnership with the Newcastle Academy
I wanted to share some of the highlights whilst we have…
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- Article
- Technology
Man, Woman, Machine. Who will prove to be the better driver?
Many of us will recall the days when autonomous vehicles were…
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- Article
- Insurance Services
Davies Group and SureThing! Collaboration
With assistance from Davies Group, motor broker SureThing! has launched Stablis…
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28th Feb 2019
Davies announces senior promotions as it accelerates its investment and rollout plans
Following its announcement in January 2019 that Alberta Investment Management Corporation…
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- Article
- Insurance Services
Davies Group & Pen Underwriting Collaboration
Pen Underwriting, through close association with Davies Group claims business led…
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- Article
- Insurance Services
Davies Insurance Services assists the launch of Inshur in the UK
Inshur has been active in the New York ride-share market for…
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- Report
- Insurance Services
Conduct risk will be the biggest challenge for MGA’s in 2019
Compliance in relation to the rules covering pricing, distribution and internal…
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- Article
- Insurance Services
Davies assists with InsureTech C-Quence launch
C-Quence, a Commercial Lines Insurtech MGA enabled by flexible cloud-based technology…
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- Article
- Technology
Introducing a new customer experience metric – ServiceTick Emotion Score
We live in the ‘Age of experience’, where over half of all…
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23rd Jan 2019
Canadian investor AIMCo acquires minority stake
Davies today announced that Canadian investor, Alberta Investment Management Corporation (“AIMCo”),…
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- Article
- Insurance Services
Davies adds specialist public sector claims capability through acquisition of TMS
Davies today announces the acquisition of TopMark Claims Management Limited (trading…
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- Interview
- Claims Solutions
Rising star: Tom Foster, Ambant
Link to Insurance Post Article Tom Foster started in insurance straight…
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- Article
- Insurance Services
Change brings out the best in the MGA sector
Standfirst: 2018 has been yet another year of change across the…
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- Article
- Claims Solutions
Buzzvault partners with Davies Group
The launch of buzzvault has again been pushed back, but the…
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- Article
- Insurance Services
Davies stays at the forefront of market services by signing up to Placing Platform Limited (PPL)
Davies Insurance Services continues to provide clients with the latest innovative…
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- Article
- Claims Solutions
Blog: Diversity – transforming the industry
I am very proud to be leading one of the most…
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- Article
- Consulting
Davies adds new regulatory and compliance capability through acquisition of Veriphy
Davies today announces the acquisition of Veriphy Limited, the award winning…
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- Article
- Insurance Services
Blog: At a loss over market’s missed opportunity
As the pressure on premium levels against a backdrop of significant…
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- Article
- Claims Solutions
Chartered insurer on “the real revolution” in claims
Enjoying Lancashire and Cumbria’s beautiful countryside – that’s what you’ll most…
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- Interview
- Claims Solutions
In the press: How will claims reform impact business?
Insurance Business caught up with Dan Saulter, who shares what led him…
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- Article
- Insurance Services
The challenge for brokers of legacy client relations
Dealing with legacy business is not just a matter for underwriters;…
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- Interview
- Insurance Services
In the press: M&A and new client services on the agenda
Davies Group boss Dan Saulter tells Insurance Times acquisitions in its insurance services…
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- Article
- Technology
We’re delighted to announce the promotion of Matt Button who steps up to the role of Corporate Development Director
Davies today announces the promotion of Matt Button who steps up…
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- Article
- Claims Solutions
Davies announces senior promotions as it streamlines its operating structure in response to continued strong growth
Following a period of strong growth and investment, Davies today announces…
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- Article
- Insurance Services
We’re delighted to announce the acquisition of insurance services assets from R&Q
Davies today announces a deal to acquire the international insurance services…
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- Article
- Insurance Services
Davies Group reports strong results and continued growth
Davies Group has announced its latest annual results to 30 June…
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- Article
- Insurance Services
Davies Group appointed to Legal & General loss adjusting panel
Davies Group today announces that it has been appointed by Legal…
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- Article
- Insurance Services
Davies enhances digital capability through acquisition of TLSS
Davies today announces the acquisition of Total Loss Settlement Services Limited…
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- Article
- Consulting
Davies Group announces launch of its disruptive thinking innovation lab
Davies Group announces the launch of its innovation lab. Under the…
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- Article
- Claims Solutions
Being great at complaints is a win-win for everyone
With a background of increasing regulation and competition, good complaint handling…
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- Report
- Insurance Services
- Consulting
Clarity needed on introduction of new EU distribution regime
There are two areas that are dominating the regulatory discussions between…
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- Article
- Consulting
Davies Group further extends its digital solutions delivery through the acquisition of ServiceTick
Davies Group today announces the acquisition of ServiceTick Limited, the customer…
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- Article
- Insurance Services
Davies Group broadens its reach with Ambant acquisition
Davies Group today announces the acquisition of Ambant Limited, the specialist…
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- Article
- Technology
The impact that technological innovation will have
The use of technology in claims is essentially about responding to…
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- Article
- Insurance Services
Davies Group announces CMSL acquisition in continuation of its growth strategy
Davies Group today announces the acquisition of Claims Management Services Limited…
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- Article
- Insurance Services
- Technology
Davies Public Sector Surge warning and mitigation advice
Those of us in the south of England are all aware…
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- Article
- Insurance Services
Davies joins FOIL
Davies Group has joined the Forum of Insurance Lawyers (FOIL) as…
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- Article
- Insurance Services
Davies wins Customer Care Award
Davies Group in partnership with Sompo Canopius and Park Homes Assist…
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- Article
- Insurance Services
Davies Group selected as strategic claims partner by Plum Underwriting
Davies Group today announces that leading underwriting agency Plum Underwriting, has…
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- Article
- Consulting
Davies Group announces Cynergie acquisition
Davies Group Ltd, the third party administrator and specialist outsourcer, today…
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- Article
- Technology
Davies Group announces major investment from HGGC
Davies Group has announced that US private equity firm HGGC has…
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- Article
- Insurance Services
Davies attends CII Graduate Insurance Event
Yesterday our Training Manager Kaylee and one of our Graduates Chris…
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- Interview
- Insurance Services
Blog: Attracting diversity into a diverse industry
Lesley Johnson talks to Post Magazine about attracting diversity to the…
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- Interview
- Claims Solutions
Post Magazine blog: Innovation in the claims process
Our Property MD Mark Grocott talk to Post Magazine about innovation…
