Who we are
We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.
OUR SOLUTIONS
Claims Solutions
We work with insurers, brokers, MGAs, corporates and public entities to deliver great customer service and improved underwriting performance, through efficient management of the claims process.
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Legal Solutions
We provide dispute resolution and risk services for the UK insurance industry across: motor, casualty, complex and specialty classes.
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Insurance Services
We provide expert support for the Lloyd’s, London and International Insurance Markets.
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Consulting
We help organisations seeking to harness the power of automation and digital transformation helping them gain competitive edge, to streamline their delivery and service, and to manage operating costs.
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Technology hub
We have increased our annual investments in innovation and digital transformation more than four-fold, including in our CQ claims processing platform, our video and drone claims handling solutions, as well as investing in automation, speech analytics and virtual reality training solutions.
Claims Tracker
Drone Surveying
Video Adjusting
VR Training
AML / KYC
Legal AI
Voice of Customer & Employee
Learning Retention
Vehicle Basic Hire Rate
Featured articles
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- Article
- Consulting
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Davies plans for accelerated growth & investment in digital CX & automation as it rebrands Ember to Davies Consulting
LONDON, UK – 1 February 2021 – Davies, the leading specialist professional services…
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- Acquisition
- Article
- Claims Solutions
Davies expands Life & Health claims capabilities in the US with acquisition of Disability Management Services, Inc.
LONDON, UK – 7 January 2021 – Davies, the leading specialist professional services…
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- Article
- Consulting
- Technology
Caerphilly County Borough Council & Codebase8 launch intelligent automation solution to instantly process free school meal applications in Wales
The recent government announcement of nationwide school closures and children moving…
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- Article
- Technology
Davies technology brand, ServiceTick wins Trustpilot 2020 global partner of the year award
ServiceTick, the leading provider of enterprise-level, multi-channel customer feedback solutions for…
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- Acquisition
- Consulting
- Technology
Davies broadens resourcing and consulting capability through the acquisition of Grovelands
LONDON, UK – 14 May 2021 – Davies, the leading specialist…
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- Article
- Insurance Services
Behaviour in the spotlight despite pandemic
Shyam Raikundalia, Compliance Director warns firms need to understand the pressure…
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- Article
- Technology
Employees bring value to customer experience programmes
Having happy, engaged employees in customer-facing roles will help to drive…
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- Article
- Claims Solutions
How a pioneering automated claims solution is saving account handlers 25 minutes per claim
This article was first published by Insurance Business UK In his…
Discover DaviesTV
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Kath Mainon explains Davies Claims Solutions
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Mark Grocott discusses Consulting & Technology
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Steven Crabb explains Insurance Services
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Dan Saulter, Group Chief Executive