Who we are
We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management.
OUR SOLUTIONS
Claims Solutions
We work with insurers, brokers, MGAs, corporates and public entities to deliver great customer service and improved underwriting performance, through efficient management of the claims process.
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Legal Solutions
We provide dispute resolution and risk services for the UK insurance industry across: motor, casualty, complex and specialty classes.
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Insurance Services
We provide expert support for the Lloyd’s, London and International Insurance Markets.
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Consulting
We help organisations seeking to harness the power of automation and digital transformation helping them gain competitive edge, to streamline their delivery and service, and to manage operating costs.
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Technology hub
We have increased our annual investments in innovation and digital transformation more than four-fold, including in our CQ claims processing platform, our video and drone claims handling solutions, as well as investing in automation, speech analytics and virtual reality training solutions.
Claims Tracker
Drone Surveying
Video Adjusting
VR Training
AML / KYC
Legal AI
Voice of Customer & Employee
Learning Retention
Vehicle Basic Hire Rate
Featured articles
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- Claims Solutions
- Consulting
The important role of interaction analytics technology in claims: how is it impacting the customer experience?
Call monitoring is essential. It helps us shape business processes that…
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- Claims Solutions
- Legal Solutions
Building safety - the overhaul continues
The overhaul continues This article was first published in CIR Magazine.…
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- Article
- Insurance Services
Coverholders should not fear the audit process – planning and experience is key
COVID has increased pressure on coverholders, but the Lloyd’s auditor process…
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- Legal Solutions
Head injuries in contact sport: tackling a major issue
A personal view from Legal Solutions Partner, Martin McAleer Legend has…
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- Article
- Insurance Services
Why reinsurance is fundamentally important in protecting a firm’s exposure to a specific risk or catastrophic event
This article was first published by Captive Insurance Times Described by…
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- Article
- Insurance Services
Legacy market opportunities remain as firms define future direction
As delegates from across the world arrive in Brighton for the…
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- Article
- Legal Solutions
Damages Claims Portal pilot scheme: an overview
Her Majesty’s Courts and Tribunals Service (HMCTS) has been developing a…
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- Article
- Insurance Services
Now is the time despite the challenges
Chris Butcher explains why the theme for this year’s MGAA conference…
Discover DaviesTV
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Kath Mainon explains Davies Claims Solutions
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Mark Grocott discusses Consulting & Technology
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Steven Crabb explains Insurance Services
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Dan Saulter, Group Chief Executive