With customer experience (CX) transforming so rapidly, customers’ appetite for digital solutions is only increasing.
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Learn moreSpecialist pet insurer, Bought By Many was looking to embark on a demanding recruitment drive to move…
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As brokers prepare to head for Manchester for the first face…
Following a consultation which closed in May 2021, the Department for…
LONDON, UK – 27 April 2022 – Davies, the leading specialist…
Disruption of technology deployment, fear of introducing robots along front-line workers…
MGAs and insurers will gather in London this week for the…
Is the vehicle repair industry keeping up with the popularity of…
Many contact centres are shifting their focus from service centres to…