Case Studies Type: Claims Solutions

Our thorough investigation saved legal costs in discontinued slip and fall claim

The claimant alleged an injury from slipping on a spillage while walking up a flight of stairs in Croydon, with no warning signs in place. However, after conducting investigations into liability, several inconsistencies emerged from the claimant’s account of the incident. Ultimately, the claim was discontinued by the claimant’s solicitor just one week before the […]

Written by on 29th May 2024

How strategy overcame sympathy in employee injury claim

Our policyholder was faced with an employment claim by an employee, alleging they suffered a back injury due to inadequate training and facilities. Despite sympathies shown by the judge towards the claimant, our team put together a robust defence, achieving dismissal of the claim.

Written by on 22nd May 2024

Speedy response in flood claim keeps house sale on track

At 1pm on 7 March 2023, a contracting company working on a former school in the Beeston area of Nottingham impacted a major water main, causing a leak which saw thousands of gallons of water rain down over nearby properties. Around 50 properties were believed to have been damaged in the incident ranging from minor […]

Written by on 21st Jun 2023

Motor engineering evidence dismissed in grossly exaggerated credit hire claim

In the recent case of Sameer v Marsal, defended by our legal solutions, Keoghs partner Damian Ward, an Evans Harding engineer was described as an ‘unimpressive’ witness and his report was shown to be materially wrong and its findings rejected following our engineering team’s investigation into the damage.  

Written by on 9th Aug 2021

FRAUD INSIGHT: After the event…

A claim was submitted by a policyholder with respect to a burglary allegedly discovered on the morning of Thursday, 28 November 2019 in the region of £20,000.00 – £30,000.00.

Written by on 20th Oct 2020

Collision fraud investigation

When a large UK insurer was faced with an £86,000 claim after a collision between a scooter and a Range Rover, we were instructed to investigate its legitimacy.

Written by on 4th Aug 2020

Fire investigation

After a luxury 4×4 vehicle valued at £46,450 caught fire shortly after being collected from the franchised dealership, a top UK insurer asked us to investigate the cause.

Written by on 4th Aug 2020

Large loss collision reconstruction

We provided a collision reconstruction for a large UK insurer and their law firm that used three-dimensional laser scans to recreate the visibility afforded to a driver by his headlights after he was involved in a collision during the hours of darkness.

Written by on 31st Jul 2020

Reducing third party claims costs

We worked with a leading UK wide haulier who needed to significantly reduce third party claims costs, repair and downtime as part of a joint risk management proposition.

Written by on 10th Jun 2020