Davies has been working with one of the largest global fashion retail brands to help them with…

A medical equipment manufacturer outsources its customer service to a third-party provider in order to deliver the…

Davies provided trusted operational advice which included HR function review, all HR processes, policies and retained HR…

Davies supported ManyPets on specialist claims recruitment, executive search and developing a rapid onboarding programme.

Provided a 16-hour, transformational curriculum of lean and impactful training designed for the core section of the…

Developed a solution to provide the new specialists with the basic leadership skills to support their colleagues…

Working closely with a huge furniture brand to develop an all new and improved ‘Introduction to Systems’…

Transformation of the learner journey that created a truly blended training approach which saved time, money and…

Empowering agents to tackle all types of calls by upskilling the soft skills of rapport, empathy and…

Creation of an induction programme that lead to a 70% increase in learner engagement, achieving improved business…

We upskilled and worked with senior leaders in the business to share our assessment expertise.

Ensuring advisors delivered consistent tone, language and professionalism to their customer base, increasing customer satisfaction.