When the leading US insurer approached us more than ten years ago, we implemented new report templates, guidelines and goals that have been used over the past 3 years to support our client’s underwriting success.
When a customer was having issues with his high blood pressure, he presented to the emergency room in the hospital on a Sunday. The customer’s biggest concern was that no one had authorized the hospital visit with the injury on duty (IOD) and he wanted to follow the rules.
When a 2019 Mercedes Sprinter van used regularly for business purposes related to Amazon deliveries was damaged overnight, our claims adjuster took prompt action. An appraisal assignment was immediately made to our advanced claim processing department for an expedited appraisal.