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One company. A global presence.
Our global team of more than 4,500 professionals operate across the UK, Ireland, the US, Canada & Bermuda
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Working With Us
We enhance our service with technology to deliver cost and time savings to our customers.
Claims Tracking
Real-time claims tracking
Virtual Reality Training
Industry-leading virtual reality training
Virtual Adjusting
Virtual claims support
Claims Administration Portal
Leading claims portal
Speech Analytics
Identify vulnerable customers
Drone Technology
Get the full picture
How we've helped our clients
Timely & empathetic service delights wife...
When a customer was having issues with his high blood pressure, he presented to the emergency room in the hospital on a Sunday. The customer’s biggest concern was that no one had authorized the hospital visit with the injury on duty (IOD) and he wanted to follow the rules.
Excellent claims handling leads to renewed...
When a 2019 Mercedes Sprinter van used regularly for business purposes related to Amazon deliveries was damaged overnight, our claims adjuster took prompt action. An appraisal assignment was immediately made to our advanced claim processing department for an expedited appraisal.
Latest news & insights
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Article
Qualified one-way costs shifting introduced for personal injury actions in Scotland: How will it impact litigation?
Since the introduction of qualified one-way costs shifting (QOCS) for personal…
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Article
Delays to deliveries of building materials & labour issues: How can insurers minimise the impact on claims lifecycles and costs?
The procurement of building materials has been a concern since the…
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Article
Meet Kuarterback! One of our latest innovations in a line of automated claims solutions that is helping us deliver a more consistent and resilient claims service
There are typically around 500,000 personal injury claims initiated in the…
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Report
Workers' compensation insights 2021
This report was first published by Insurance Business America The workers’…
