Where technology meets tradition to provide the very best service
Technology and innovation are what make the Davies difference. Driven by a dedication to service, but excited by innovation, we use the leading technological developments to shape, streamline and optimise every aspect of every claim that we handle. With virtual adjusting, part-automated fraud detection, and digitised customer journeys, we can increase the speed and reduce the pain of your claims process.
Uniting experience with innovation
Working within the claims field for more than 50 years, we have experience in every avenue, handling claims of every size. Our extensive desk-based loss adjusting technician team is available whenever you need us. If you need an experienced, chartered adjuster onsite, we can help with that too, while our dedicated fraud investigation handlers are always on the alert. Together, this has enabled us to reduce customer operational expenditure, reduce lifecycles, improve the customer journey protecting their interests throughout and onboarding efficiencies to the benefit of all parties.
Benefiting Clients and Customers
56% speed efficiency through Davies tech development
£20m saved through technology investment and deployment
Reducing claims costs by up to 40%
50+ years’ experience serving the insurance industry
Our Unique Offering
Using technology for a faster, more efficient service
Sometimes, you just don’t need “boots on the ground” to get a job done. Davies virtual adjusting tools help us to provide an accurate same-day service across a range of claims classes. Davies virtual adjusting services are available for a range of claims below £10,000, allowing us to rapidly action claims, while reducing claims costs by as much as 40%.
Using technology to create the clearest possible picture
How can you provide a full service, if you can’t see the whole picture? By using drones to survey and photograph those difficult to reach places, we’re better positioned to give you the support you need, when you need it most. From initial estimations to property restoration.
The most extensive contents validation database in the UK
With Davies contents validation technology, Valid8, you gain access to the UK’s largest supply chain validation database, holding up to 30 years’ historic product data. Connecting you with up-to-date like-for-like product comparisons from hundreds of leading UK suppliers, we can help you answer all of your customer’s needs quickly and efficiently while mitigating excess costs, keeping your customer happy, the lifecycle short and reducing your spend.