Motor Claims

Claims Solutions

Davies Motor Claims is the UK’s leading motor claims management provider.

We provide tailored, end-to-end solutions to Insurers, Intermediaries, MGA’s and fleets by combining excellent service and innovative technologies. Our partnership approach and tailored claims handling philosophies ensure that our clients achieve their business objectives.

Our systems and processes are designed to ensure better reporting, enabling third party intervention and an increased awareness of claims costs.

Our desktop teams provide a fully branded and customised 24/7, 365 FNOL service using telemetry and video evidence to investigate liability and fraud. They process third party capture with market leading capture and cost control rates. Claims are processed with:

Our repair management team will monitor the repair period keeping duration to a minimum, whilst using our repair network. Our services and operational structure are built upon client specific and nominated skill-set based teams managing:

  • Validation and technical claims management
  • System driven workflow to aid investigation and management of claims to negotiated settlement or repudiation
  • GTA and non-GTA credit hire management
  • Portal retention and average damages solutions
  • Dedicated CPR, recovery, high value and complex loss teams
  • Pre-agreed rates to reduce downtime
  • First notification of loss
  • Vehicle repair via our own in-house network
  • Engineering, total loss and salvage
  • Downtime management
  • Third party intervention
  • Technical claims handling (which includes credit hire, personal injury, large loss, counter fraud, third party property and crown property damage specialisms)
  • Third party property repair and settlement via our own in-house building repair network and specialist third party property damage teams
  • Counter fraud services
  • Recovery and uninsured loss recovery
  • Fund management

Supply Chain Solutions

Case Studies

Case Studies

Insight

Insight

Claims Solutions Team

Claims Solutions Team