Casualty Claims

Claims Solutions

We have over 50 years’ experience in delivering bespoke solutions designed to protect our insurance, corporate and public sector customers from the financial, operational and reputational impact of third party claims. We have over 150 specialist field and desk-based casualty technicians operating from a variety of locations across the UK and supported by a central administrative team in Birmingham.

We have over 50 years’ experience in delivering bespoke solutions designed to protect our insurance, corporate and public sector customers from the financial, operational and reputational impact of third party claims.

We have over 150 specialist field and desk-based casualty technicians operating from a variety of locations across the UK and supported by a central administrative team in Birmingham.

Our claims handling services support clients with:

  • Field and desk-based claims solutions across all casualty claim classes
  • Turnkey TPA models, including high volume desktop capability
  • An external field force made up of experienced casualty claims adjusters, skilled in on-site
  • investigation with key industry sector specialisms
  • Tightly controlled workflow, case management and treasury processes, delivering measurable claim cost and cycle time reductions
  • Market-leading Ministry of Justice EL/PL portal retention, on average 20% above average industry performance, without compromising defence rates
  • Comprehensive, flexible MI content and delivery as well as web-based client access to claims files and data
  • Account management professionals, dedicated to understanding client needs and designing and adapting service to meet and exceed requirements

Supply Chain Solutions

Case Studies

Case Studies

Insight

Insight

Claims Solutions Team

Claims Solutions Team