Learning Experiences

Creating an effective digital learning strategy for your organisation

With the rise of technology, digital learning has become an increasingly popular way to upskill and reskill employees. However, creating a digital learning strategy that is effective and relevant to your organisation's goals can be challenging.
In today’s fast-paced business environment, organisations must continuously adapt to stay competitive. One crucial aspect of this adaptation is to ensure employees have the skills and knowledge needed to drive business success.

With the rise of technology, digital learning has become an increasingly popular way to upskill and reskill employees. However, creating a digital learning strategy that is effective and relevant to your organisation’s goals can be challenging.

The key components of an effective digital learning strategy

A digital learning strategy is an online learning initiative that involves the use of virtual learning materials. This can allow your people to learn wherever or whenever they choose since these learning materials are online and accessible at any time. Below, I’ll explore how to make sure your digital learning strategy is fit for purpose by identifying learning objectives such as:

  1. Analysing your audience
  2. Choosing the right technology
  3. Designing engaging content
  4. Providing opportunities for practice and feedback
  5. Evaluating and refining
  6. Ensuring scalability

By following these steps I’m going to share, you can create a digital learning strategy that meets the needs of your learners and helps achieve your organisation’s goals.

Review your learning objectives

Start by defining these objectives, and ask yourself what skills and knowledge your learners should gain from your digital learning programme. and how will this align with your organisation’s overall goals?

Analyse your audience frequently

Understand your learners’ needs, preferences, and learning styles like visual and auditory to then design a program that resonates with them.

Evaluate the technology

Select the technology that suits your learning objectives, audience, and budget. For example, VR (virtual reality) is great, however, most organisations that work remotely cant deploy this tech to each learner at home due to the expense. Ensure the platform you have is easy to use, accessible, and interactive.

Design sustainable experiences

Develop content that engages learners and is relevant to their learning objectives. Use different formats, such as videos, animations, interactive quizzes, and simulations, to make the learning experience immersive and stimulating.

Encourage practice and feedback

Create opportunities for learners to practice their newly learnt skills and apply this to their everyday roles. Provide constructive feedback and support to help them improve their performance.

Evaluate and refine

Continuously evaluate the effectiveness of your digital learning strategy through feedback from learners, assessment results, and metrics. Refine your program based on the insights gained to improve results in engagement levels, knowledge retention, and learning outcomes.

Ensure scalability

Ensure your digital learning strategy is scalable. Think about the pandemic and how digital learning was sought after. How can your strategy be adapted to changing business needs and technological advancements?

The takeaway

Considering the average person only gives content around seven seconds to decide if a page of content is for them (or not), it’s essential to keep your strategy up to date and aligned with your people and organisation. By following these steps, you can create a well-thought-out digital learning strategy that will meet the needs of your learners and help you achieve your goals.

How is digital transformation altering financial services when it comes to CX?
On the latest episode of the Learning Noodle podcast, we learn all about how digital transformation is changing the way people interact with banks and
The Resilience Handbook
Today’s Learning Noodle Podcast is all about Resilience, but why should we care? Well resilience can manifest in various aspects of our lives and ca
How organisations can grow through change with CX transformation
This week’s episode of The Learning Noodle we are looking at how many organisations are evolving and going through periods of change. Either because
The Power of Digital Learning: What Do You Need To Consider for Success
In this episode of The Learning Noodle we are joined by our Head of Digital Adam Eckersley to chat about the power of digital learning along with how
How Technology and Engagement is Transforming Workplace Culture
Organisations of all sizes are facing competition in attracting and retaining talent. When you combine this with the changing demands of the work
The future of employee experience: People are our biggest investment
With organisations changing at fast pace whether that is hybrid working or more digitalisation, with increased expectations on personalised employee e
Malcolm Taylor - Senior People Development Manager
In this latest Learning Noodle podcast, our guest is Malcolm Taylor, who is the Senior People Development Manager from The Meteorological Office. Malc
Meet the brain to help improve your learning and memory
Imagine what you could achieve if you knew more about your brain? With neuroscientific interests in learning and memory on the increase, what better p
Measuring the impact of learning and development is difficult but possible
This week we will be focusing on the importance of Learning and Development and how to find evidence of its positive effects. Special guest Kevin M Ya
The importance of alignment and retention when in person.
The importance of bringing people together in person to collaborate, does it bring an energy that was lost during the pandemic? It provides the space
How has the learning and development world changed throughout and as a result of Covid 19?
In a world where face-to-face training was no longer an option, special guest Simon Newton, Learning & Development Leader at Autoglass and podcast hos
The impact of L&D on retention rates
With the growing issues around retention rates, special guest Jesse Burcham, Vice President of Training & Operations at PFSbrands and podcast host Ben
Global challenges and contact centre resilience
Ben Hurrell, Head of Learning Experiences & Leigh Hopwood, CEO of the Call Centre Management Association (CCMA) explore how rising living costs and vu
The pressure of the decision maker
How do great leaders know how to make the right decisions? Ben Hurrell, Head of Learning Experiences returns with Deborah Challinor, Expert in Lead
Breaking down obstacles to achieve DEI success
In this episode Senior Learning Experiences Consultant, Tim Gonulalan takes over as host and is joined by Diversity, Equity & Inclusion (DEI) Consulta
Using learning technology and data to track ROI
Learning technology such as knowledge retention platforms are increasingly being used to track and achieve positive ROI on learning experiences. Pe
The role of innovation in delivering "profitable relevance"
Innovation is an often talked about is skills and behvaiour... but what sits behind the mystery? Why is it important? Whose responsibility is it...
" tabindex="0">
Resilience Vs. Perseverance - Developing people to overcome adversity
Is resilience enough, or do we need to focus more on perseverance? We can just take the pain of a problem and work through it, but what can we do to
Leading a team of individuals – How to get the best out of people from different worlds
The world is increasingly celebrating the individual, whether it is respecting where someone is from, their identity, their preferences or even their
How does mental wellbeing impact performance?
Keith Gait, Leader at the Customer Experience Foundation brings his wealth of CX, leadership and personal experience to lead a powerful discussion on
How to boost your CMeX scores and stay on top
Water organisations have been challenged to keep up with changes in customer behaviour and increased expectations. But what are the best ways to manag
How does the future of learning intersect with CX?
Learning has to adapt to meet the needs of an organisation’s people, but at the same time there is an essential requirement to include the customer
The hidden leadership pandemic!
What did we forget when we were surviving? Leadership! To transform organisations from a surviving state, into one which is thriving – requires a sh
The role of learning in the future of work: Why reskilling is such a hot topic
With today's advances in technology, you have to adapt, change and learn new skills. It isn’t uncommon to change role every few years, and people wh
Is learning & development a cost or an investment?
We need to talk more about how learning can help boost NPS and bottom-line results. Learn how to make your learning & development budget a real in
What can learning & development professionals learn from the world of customer experience?
The CX world is constantly evolving, and the pace of change quickening. What parallels can we draw to internal customers and the world of learning and