Consulting | News and Insights | Davies

Sionic has become Davies Learn More

News & Insights

Featured

Spotlight

Davies rebrands Sionic and launches new, multi-sector global Consulting division

Davies has today launched a new, multi-sector global consulting division, part of Davies Global Solutions.

Banking & Markets

Market Assessment for a Software Provider

Evaluating the further market potential for a product

Banking & Markets

How important is choosing the right Client Lifecycle Management Tool?

In today’s competitive business landscape, selecting the right CLM tool is not merely an option but a necessity

Blog

Customer Experience

Davies analytics experts assess Prodigal

Does Prodigal's AI-powered analytics solution meet expectations?

Customer Experience

The festive freeze: Maintaining customer outcomes during the busy period

Good customer outcomes are crucial for promoting customer loyalty, building a great reputation for your business, and ensuring you stay ...

Customer Experience

Compassionate customer service: How real-time analytics can power respectful customer journeys

We all want to feel respected by others—especially when you’re reaching out to an organisation about a product or service you have invested in or are considering doing so.

Press Release

There are currently no press releases with this filter

White Papers

Customer Experience

Vulnerable Customers Summit 2023

‘Improving support and services for vulnerable customers’

Customer Experience

Building a resilient customer experience for vulnerable customers

The moral, legal and commercial drivers behind creating an improved customer experience (CX)

Customer Experience

Contact Centre Resourcing

Finding balance in your Hybrid Model