News & Insights
Davies rebrands Sionic and launches new, multi-sector global Consulting division
Davies has today launched a new, multi-sector global consulting division, part of Davies Global Solutions.
Market Assessment for a Software Provider
Evaluating the further market potential for a product
How important is choosing the right Client Lifecycle Management Tool?
In today’s competitive business landscape, selecting the right CLM tool is not merely an option but a necessity
Davies analytics experts assess Prodigal
Does Prodigal's AI-powered analytics solution meet expectations?
The festive freeze: Maintaining customer outcomes during the busy period
Good customer outcomes are crucial for promoting customer loyalty, building a great reputation for your business, and ensuring you stay ...
Compassionate customer service: How real-time analytics can power respectful customer journeys
We all want to feel respected by others—especially when you’re reaching out to an organisation about a product or service you have invested in or are considering doing so.
There are currently no press releases with this filter
Vulnerable Customers Summit 2023
‘Improving support and services for vulnerable customers’
Building a resilient customer experience for vulnerable customers
The moral, legal and commercial drivers behind creating an improved customer experience (CX)
Contact Centre Resourcing
Finding balance in your Hybrid Model