Case Studies Archive - Page 2 of 9 - Davies

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Case Studies

Customer Experience

UK insurer gets to grips with vulnerability

Davies were asked to assess and recommend how to close gap on FCA vulnerable customer regulation requirements.

Customer Experience

Driving CX transformation through customer communication design for a large Insurance Business

Davies was asked to assess and then design a transformative customer communication strategy, encompassing new channels, future needs, and a cost-effective omni-channel mix, to ensure consistent, supportive experiences across all touchpoints.

Financial Crime & Regulatory Compliance

Global Tier 1: Actimize Implementation & Cloud Support

A major global bank required support in implementing Actimize for its banking operations and integrating Actimize with the bank’s existing monitoring ecosystem.

Financial Crime & Regulatory Compliance

Top 5 Global Tier 1: Actimize Cloud Implementation

A global Tier 1 bank required our Actimize expertise to deliver the Actimize solution into its new transaction banking business as well as deploy it onto AWS.

People & Organisational Performance

Adaptive compliance content & strategy​

A global insurance company were aware that their in-house Learning Management System (LMS) was perhaps not being used to its fullest potential, with key learning not always reaching the intended employees.

People & Organisational Performance

Adaptive learning for 3,000 learners​

Using our learning expertise, we collaborated with a global retailer to create a dynamic transformation of their mandatory learning content.