Blog
Asset & Wealth Management
DORA: Exploring the next phase of Operational Resilience
While the compliance date of 2025 seems far away, the work required to ensure compliance may be substantial for some firms.
Banking & Markets
Trading Activity Wind-Down: The clock is ticking
Trading Activity Wind-Down (TWD) is proving to be a complex and evolving challenge for our clients.
Financial Crime & Regulatory Compliance
Electronic Communications Surveillance: the State of Play
How can financial services firms foster trust and maintain compliance in an increasingly digitized business environment?
Customer Experience
Navigating the insurance landscape: The FCA’s call for improved customer support and claims handling
The Financial Conduct Authority (FCA) holds a crucial position in the dynamic insurance industry, ensuring that businesses meet the highest ...
Customer Experience
Consumer Duty and the Importance of Testing Consumer Understanding
Consumer understanding is one of the four key outcomes required by the Financial Conduct Authority’s (FCA) 12th Principle – Consumer Duty. With ...
People & Organisational Performance
Great Leadership begins with Great Self-Awareness
How can we develop greater self-awareness?