Blog
People & Organisational Performance
Is your organisation struggling with Hybrid Working?
We think Connected Leaders should be enabling ‘Performance Working’
Customer Experience
GenAI for CX: success is where preparation and opportunity meet
GenAI (Generative Artificial Intelligence) is the buzzword of the moment – especially within the world of customer experience. However, poorly ...
Asset & Wealth Management
The problem with OTCs
Considerations for the operating model
Customer Experience
Generative AI in Business: with great power, comes great responsibility
Generative AI (GenAI) is a booming area of interest for increasing simplicity and reducing friction within customer service. However, as ...
People & Organisational Performance
What’s your problem?
We believe that problem-solving is a science.
Financial Crime & Regulatory Compliance
Financial Crime Surveillance programme: Integrating PRA SS1/23 MRM principles
Prudential Regulation Authority released new model risk management guidance on how banks should properly assess the efficacy of second-generation solutions.