Industry Spotlight: Senior Consultant, Aimie Jago reveals the rise and challenges of fintech organisations Written by mollyaston on 4th Aug 2022
The people behind Davies: Senior Analyst, Sumeet Maru explains why data is so critical to business decision-making Written by mollyaston on 21st Jul 2022
The people behind Davies: Natalie Lubinsky shares what it means to be a Speech Analyst Written by mollyaston on 10th May 2022
The people behind Davies: Senior Consultant, Adam Payne, explains how interaction analytics and VoC solutions offer ultimate customer insight Written by mollyaston on 21st Apr 2022
Is your organisation using data, analytics and reporting to deliver truly memorable CX? Time to find out. Written by mollyaston on 21st Apr 2022
How utility businesses can develop effective CX that packs a punch Written by mollyaston on 14th Jan 2022
Are Your Claims Ready for Auto-adjudication? | Davies Group North America Written by jennifer on 24th Sep 2021
Key Performance Indicators: Measure Your Claims Operation Effectiveness | Davies Group NA Written by jennifer on 28th Sep 2021
12 ways to stay on top of contact centre quality and compliance Written by emilytargett on 2nd Sep 2021
Davies’ View: The Latest ContactBabel Inner Circle Guide to the Voice of the Customer Report Written by daviesadmin on 20th Nov 2020
