February 26, 2024
The challenge
A Global Bank needed to drive forward significant digital transformation within Operations and progress was slow. The client recognised that to accelerate success it had to address the change capability at all levels in the organisation specifically:
- Create a consistent understanding of roles and accountabilities for success
- Generate leadership of people that would sustain performance during uncertainty
- Cascade communications and new approaches that bring people on the journey of change
- Train Change Professionals, PMs, BAs & Product Owners in the “art of change” and what it takes to successfully implement a project end to end.
Our approach
We delivered change upskilling for critical cohorts: Executive Sponsors, Day2 Day Sponsors and Change Leaders. Tailoring learning to maximizing their impact on change and ability across stakeholder groups to:
- Challenge thinking, clarify outcomes and strengthen the operating vision
- Create a climate of collaboration
- Develop the business story that made sense at all levels in the organisation
- Act as game changers in accelerating progress.
Our impact
- Deeper understanding and enhanced capability to focus on change success
- Ability to identify specific actions to advance success
- Greater insight into managing key success amplifiers
- Greater consistency across the whole change programme portfolio
- Significant impact on the bottom line and effectiveness of change spend.
