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Customer Experience
GenAI for CX: success is where preparation and opportunity meet
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Asset & Wealth Management
The problem with OTCs!
Considerations for the operating model
Customer Experience
Generative AI in Business: with great power, comes great responsibility
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People & Organisational Performance
What’s your problem?
We believe that problem-solving is a science.
Financial Crime & Regulatory Compliance
Financial Crime Surveillance programme: Integrating PRA SS1/23 MRM principles
Prudential Regulation Authority released new model risk management guidance on how banks should properly assess the efficacy of second-generation solutions.
Financial Crime & Regulatory Compliance
Strategic benefits of outsourcing Regulatory Compliance
Continuous monitoring of employees' compliance with ethical standards is crucial for maintaining a robust compliance program.