Blog
Customer Experience
Consumer Duty and the Importance of Testing Consumer Understanding
Consumer understanding is one of the four key outcomes required by the Financial Conduct Authority’s (FCA) 12th Principle – Consumer Duty. With ...
People & Organisational Performance
Great Leadership begins with Great Self-Awareness
How can we develop greater self-awareness?
Banking & Markets
Lighting a Torch: CCP Margin Transparency and Responsiveness
“CCP Margins have increased over these periods of volatility, which is one of the strong risk protection measures embedded in ...
People & Organisational Performance
Let’s Talk about the F-word
How are you Feeling?
Financial Crime & Regulatory Compliance
Liability Driven Investment (LDI) Strategies
System and Operation Challenges
Financial Crime & Regulatory Compliance
Correspondent Bank Roundtable
Evolving regulatory and technology landscape surrounding correspondent banking