Lee Mostari
Director
Customer Experience
I am a seasoned customer experience expert with a career covering operational support of contact centres as well as provision of CX services and solutions. My role is to develop capabilities within the firm and with our clients using market leading CX analytics methodologies to create measurable and transformational operational improvements, including cost optimisation and compliance improvements across retail, telecommunications and financial services customers across the UK and overseas.
Authored Content
Customer Experience
Voice of the Customer
This white paper presents Davies' comprehensive framework that integrates data capture, analysis, stakeholder engagement, and actionable outcomes.
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Customer Experience
Elevating customer engagement: AI driven future of customer experience
Complete the form below for the full whitepaper
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