Organisations today face a multitude of challenges when selecting the most suitable operating model for their workforce. The emergence of remote, hybrid, and traditional office-based work offer a range of options, each with their own advantages and complications.
With 46% of workers, globally working in a hybrid environment and 30% of them working fully remote, deciding which workforce strategy would be best for your organisations has become more challenging.
To read our latest whitepaper on Contact Centre Resourcing and find out how to confidently navigate the current hybrid working landscape, please fill out the form below.
