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How to Measure and Monitor FMI Risk
For CCPs, there is an expectation that in extreme circumstances, default funds can be used, and there have been recent examples of this happening.
Automating Assurance – Helping a client automate their quality framework
A UK energy supplier asked us to provide analytical resource as they wanted to outsource the build of the automated quality framework in speech analytics
Learning without noticing: reaching the modern learner
Provide employees with opportunities to learn even when they don’t realise it
Blog
Navigating the challenges in the Asset Management industry—and leveraging their opportunities
Explore the significant challenges facing the Asset Management industry and learn what opportunities they present in our latest blog.
CX metrics are just a number: How to capture and analyse Voice of the Customer feedback surveys
Discover the importance of your Voice of Customer analysis and how to action the insights you gain from it in our latest blog.
Customer Surveys: Which CX Metric should I use?
Figuring out which CX metric should underline your customer surveys can be a minefield. Here, we break it down.
Press Release
Davies grows insurance consulting team with new senior hire
With over 30 years of international experience, Daniele will drive transformation, digitization, and AI initiatives for clients in the U.S. and Canada. This appointment aligns with Davies' Vision2030 strategy to significantly expand its services and market presence.
Senior promotions announced in Davies’ consulting division as firm prepares for further service expansion
Davies announces a new senior operating structure for its Consulting division. Explore how Paul Johnson and Matt Parkinson's newly appointed roles will grow Davies' offering across their four specialist pillars.
Consulting at Davies Joins Gulf Capital Market Association to Strengthen GCC Financial Growth
London, United Kingdom — 12/9/2024 — Consulting at Davies is pleased to announce its recent accreditation as an associate member of The Gulf Capital Market Association (GCMA), marking a significant step in enhancing our presence and commitment to fostering financial growth within the Gulf Cooperation Council (GCC) region.
White Papers
The Asset Management Industry – Challenges & Opportunities
Discover how the rapidly evolving asset management industry is reshaping traditional methods and creating new opportunities.
The Importance of Data in Client Lifecycle Management
Client Lifecycle Management (CLM) is the strategic approach to managing customer interactions and relationships throughout their entire journey with a company.
Developing Experts for Organisational Success
Discover how to develop experts and align their growth with your goals, preparing your organisation for global, tech, and customer-driven challenges.