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Banking & Markets
How to Measure and Monitor FMI Risk
For CCPs, there is an expectation that in extreme circumstances, default funds can be used, and there have been recent examples of this happening.
Customer Experience
Automating Assurance – Helping a client automate their quality framework
A UK energy supplier asked us to provide analytical resource as they wanted to outsource the build of the automated quality framework in speech analytics
People & Organisational Performance
Learning without noticing: reaching the modern learner
Provide employees with opportunities to learn even when they don’t realise it
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