Case Studies
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Driving CX transformation through customer communication design for a large Insurance Business
Davies was asked to assess and then design a transformative customer communication strategy, encompassing new channels, future needs, and a cost-effective omni-channel mix, to ensure consistent, supportive experiences across all touchpoints.
Global Tier 1: Actimize Implementation & Cloud Support
A major global bank required support in implementing Actimize for its banking operations and integrating Actimize with the bank’s existing monitoring ecosystem.
Top 5 Global Tier 1: Actimize Cloud Implementation
A global Tier 1 bank required our Actimize expertise to deliver the Actimize solution into its new transaction banking business as well as deploy it onto AWS.
Adaptive compliance content & strategy
A global insurance company were aware that their in-house Learning Management System (LMS) was perhaps not being used to its fullest potential, with key learning not always reaching the intended employees.
Adaptive learning for 3,000 learners
Using our learning expertise, we collaborated with a global retailer to create a dynamic transformation of their mandatory learning content.
Vision design, cascade and employee engagement
Our client, a top tier European Bank, needed to make significant changes in order to respond to digital transformation and cost challenges.