Blog
Customer Experience

Connected Intelligence #1: What is a Digital Twin?
Advances in digital tooling are enabling a more systemic approach to change, providing us a powerful opportunity to start identifying and modelling opportunities in our organisations.
Customer Experience

Enterprise AI – Data underpins implementation success
AI is not a technology solution, it is impacting ways of working for customers and employees and will need adequate change management investment.
Customer Experience

GenAI for CX: success is where preparation and opportunity meet
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Customer Experience

Generative AI in Business: with great power, comes great responsibility
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Customer Experience

Davies analytics experts assess Awaken
In this second part of our conversational analytics vendor assessment, we are going to be taking a look at Awaken
Customer Experience

Davies analytics experts assess Prodigal
Does Prodigal's AI-powered analytics solution meet expectations?