Despite record global banking profits, the industry faces increasing pressure to improve cost-to-income ratios, reduce cost-to-serve and drive sustainable productivity. AI and automation are moving from isolated pilots to enterprise-wide adoption, while banks seek more capital-efficient operating models and balance-sheet optimisation. Tier-2 banks, mutuals and building societies must achieve similar outcomes despite tighter budgets and legacy technology constraints.
Davies helps clients respond through practical, data-led transformation across workforce, process, location and, technology, accelerating AI adoption, reducing servicing costs, releasing capacity and delivering measurable operational improvements.
We Help Clients:
- Modernise front-to-back banking operations
- Strengthen regulatory and conduct controls
- Improve onboarding, servicing and customer outcomes
- Embed AI-enabled productivity, workforce change
- Manage services of non-core activities
What We Do
Our Solutions
Rob Cushen
Senior Partner
Rob Cushen is a Senior Partner leading the Banking industry at Davies, where he shapes and delivers the firm’s banking strategy across retail and commercial segments. He advises banks on how to modernise operations, adopt emerging technologies, and navigate complex regulatory pressures.
Rob Cushen
Senior Partner
Rob Cushen is a Senior Partner leading the Banking industry at Davies, where he shapes and delivers the firm’s banking strategy across retail and commercial segments. He advises banks on how to modernise operations, adopt emerging technologies, and navigate complex regulatory pressures.
