Blog
Banking & Markets
Trading Activity Wind-Down: The clock is ticking
Trading Activity Wind-Down (TWD) is proving to be a complex and evolving challenge for our clients.
Financial Crime & Regulatory Compliance
Electronic Communications Surveillance: the State of Play
How can financial services firms foster trust and maintain compliance in an increasingly digitized business environment?
Customer Experience
Navigating the insurance landscape: The FCA’s call for improved customer support and claims handling
The Financial Conduct Authority (FCA) holds a crucial position in the dynamic insurance industry, ensuring that businesses meet the highest ...
Customer Experience
Consumer Duty and the Importance of Testing Consumer Understanding
Consumer understanding is one of the four key outcomes required by the Financial Conduct Authority’s (FCA) 12th Principle – Consumer Duty. With ...
People & Organisational Performance
Great Leadership begins with Great Self-Awareness
How can we develop greater self-awareness?
Banking & Markets
Lighting a Torch: CCP Margin Transparency and Responsiveness
“CCP Margins have increased over these periods of volatility, which is one of the strong risk protection measures embedded in ...