Improving data strategy at a major retailer

Written by mollyaston on 6th Apr 2022

The Power of Combined Interaction Analytics and Voice of the Customer

Written by mollyaston on 6th Apr 2022

Comparing the Costs and Models for Effective Business Strategy

Written by adamdooley on 23rd Aug 2021

Benchmarking for Best Value – Part 2

Written by adamdooley on 23rd Aug 2021

Benchmarking for the Best Value – Part 1

Written by adamdooley on 23rd Aug 2021

Helping a Global Retailer Ready Itself for Digital Growth

Written by adamdooley on 20th Aug 2021

Transforming Reporting at a Major Retailer

Written by mollyaston on 20th Aug 2021

The Power of Combined Interaction Analytics and Voice of the Customer

Written by mollyaston on 19th Aug 2021

Implementing Self-Service to Improve Global CX

Written by adamdooley on 19th Aug 2021

Doubling the Value of Data

Written by mollyaston on 19th Aug 2021

Finding the Root Cause of a Rise in Refunds

Written by mollyaston on 19th Aug 2021

Cutting to the Chase for an International Retailer

Written by mollyaston on 19th Aug 2021

Introducing Natural Language IVR in a Major Retailer

Written by adamdooley on 19th Aug 2021

Supporting Evaluation to Two Parallel Procurement Projects

Written by mollyaston on 19th Aug 2021

Comparing the Costs and Models for Effective Business Strategy

Written by daviesadmin on 31st Jan 2021

Helping a Global Retailer Ready Itself for Digital Growth

Written by daviesadmin on 31st Jan 2021

Simba ‘Sales Through Webchat’ Programme

Written by daviesadmin on 31st Jan 2021