Overview 

Outsourcing contracts are different from most procurement exercises, this is due to their length, scope and the need to trust a third party to deliver services on your behalf.  

Our expert team has a wealth of first-hand experience procuring and managing large-scale contracts, meaning we are able to help you through the complex process – ensuring fair and robust procurement and supporting you during negotiations to secure the best value. 

By comparing costs and models, we are able to deliver an effective business strategy for future increased performance and return on investment. 

The Situation 

A major food retailer was retendering a substantial outsourcing contract, which was currently split between three providers. Each had its own pricing model, which made it hard to compare the contracts and to determine what the future requirements should be. 

Our Approach  

By drawing from our extensive experience in outsourcing, we were able to help the client define their overall business requirements and identify the areas available to encourage innovation and flexibility. 

We were tasked to find a way of normalising the pricing, so that the retailer could have a single, consistent view of its current arrangements to include in the RFP and to simplify the assessment of bids.

Return on Investment  

The same information is also now used by the retailer to assist with performance management of the current contracts. The client was very happy with the work carried out by Davies’ team of experts and the success and support provided during process.   

Wherever you are on your outsourcing journey, Davies can help you take the next steps. Contact us for an initial conversation to discuss your current situation. 

Simon Dillsworth 

Managing Director, Consulting 

Simon.dillsworth@davies-group.com 

Michael Anderson 

Vice President 

US/Canada  

michael.anderson@davies-group.com