Legal Solutions


The UK’s leading claims practice for the sector.

Handling claims for 50% of the top 30 UK retailers, Legal Solutions are the UK’s most trusted insurance legal advisor to the retail sector. Providing a market-leading approach to retail claims handling, our single-source, cross class claims and litigation solution is aligned to and focussed on supporting our clients’ strategic priorities, both now and in the future. We drive efficiencies through simple processes, technical quality and enhanced data capture to best protect financial and reputational interests.

Legal Solutions dominant market share gives us unique insight to aid retailers’ risk management. Such a rich data set offers unparalleled claims and risk analysis, allowing us to identify behavioural, demographic and emerging trends. This insight underpins our claims strategies to optimise results.

We understand how retailers operate and offer fresh ideas, to both support and challenge them through difficult and changing market conditions, whilst reducing indemnity spend, enhancing the customer and employee experience and always protecting brand.


Kari Hansen - Retail Practice Lead

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