4 data-driven ways to revolutionise your analytics, reporting and CX strategy Written by madonnahyde on 14th Nov 2022
“Thanks team!” – the importance of employee recognition in the workplace Written by adamfountain on 7th Oct 2022
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Industry Spotlight: Senior Consultant, Aimie Jago reveals the rise and challenges of fintech organisations Written by mollyaston on 4th Aug 2022
The people behind Davies: Senior Analyst, Sumeet Maru explains why data is so critical to business decision-making Written by mollyaston on 21st Jul 2022
The people behind Davies: Natalie Lubinsky shares what it means to be a Speech Analyst Written by mollyaston on 10th May 2022
The people behind Davies: Senior Consultant, Adam Payne, explains how interaction analytics and VoC solutions offer ultimate customer insight Written by mollyaston on 21st Apr 2022
Is your organisation using data, analytics and reporting to deliver truly memorable CX? Time to find out. Written by mollyaston on 21st Apr 2022
12 ways to stay on top of contact centre quality and compliance Written by emilytargett on 2nd Sep 2021
Davies’ View: The Latest ContactBabel Inner Circle Guide to the Voice of the Customer Report Written by daviesadmin on 20th Nov 2020
