White Papers
Customer Experience
Cross-Industry Lessons for Supporting Vulnerable Customers
Our white paper provides actionable insights for enhancing customer support across various sectors.
Davies’ Financial Services Insights Report 2024
Assessing performance, confidence and challenges across UK financial services.
Customer Experience
Voice of the Customer
Whether you’re starting a Voice of the Customer programme or looking to improve an existing one, this paper offers practical guidance.
Banking & Markets
Onboarding and Offboarding: Service Offering
Whether you’re scaling up, consolidating, or exiting a market, our onboarding and offboarding services provide the support you need to move with confidence.
Customer Experience
The Power of Customer Communication Management
At Davies, we help organisations design and implement communication strategies that work.
Assurance
Reliability of regulatory returns
Davies can assist the first, second, and third lines with the review, preparation and implementation of your regulatory reporting practices.