Michael Ross - Davies

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Michael Ross

Senior Analyst

Customer Experience

Having worked for a multinational telecoms company for several years as an analyst, I started in my current role as a senior analyst. So far, I've worked in a data analytics and project management capacity, delivering speech analytics and data governance projects for clients. I have experience working in a customer service environment, with a focus on delivering business intelligence for customer experience, compliance, and commercial initiatives. I have a passion for working with data to create meaningful insight that drives decision making. I've got a mindset of continuous learning that helps me keep on top of the latest tech trends and adapt my approach to delivering practical data solutions.

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