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Compassionate customer service: How real-time analytics can power respectful customer journeys
We all want to feel respected by others—especially when you’re reaching out to an organisation about a product or service you have invested in or are considering doing so.
Exploring trends and insights from Big Data LDN
Resilience needs to be front of mind when it comes to data
Impacts of Tokenizing Physical Assets
Tokenization will revolutionize investing by increasing liquidity and making assets more tradable
Unlocking opportunities with open banking
Increased sharing of customer data increases the potential for data breaches or unauthorized access
Asset & Wealth Management
Operating Strategy & Transformation
Consumer Duty – Don’t tell me it’s over….
Implementation areas that need addressing.
Asset & Wealth Management
Operating Strategy & Transformation
DORA: Exploring the next phase of Operational Resilience
While the compliance date of 2025 seems far away, the work required to ensure compliance may be substantial for some firms.