Davies’s 2023 customer experience (CX) study on ‘Improving Client Experience Through Effective Distribution Operations‘ which our specialist asset management team undertook with Royal London Asset Management (RLAM) found that, while 92% of those surveyed recognise the importance of CX, 57% have no formal CX strategy in place. The key results feature in the latest edition of Funds Tech.
- Read the story in Funds Tech.
- Find out more about the Davies-RLAM study.
- Find out more about our expertise in distribution.
- Read more on customer experience (CX)
For more details please contact us.