April 6, 2021
The Challenge
Our client asked us to redesign their KYC process worldwide and to deliver a KYC Operating Model.
Our approach
We worked on the complete end to end redesign of a comprehensive client records management system and created a speedier client review process.
Our impact
Our work created a controlled and centralised client onboarding and account maintenance processes, as well as improving time to revenue, efficiencies and greater client satisfaction.
We successfully developed and implemented a strategic financial systems architecture vision across 45 countries.
We achieved a measurable and significant improvement of resource productivity, lower production costs and an optimised staff mix across more than 50 countries and 60 general ledgers
We provided corporate action subject matter expertise to aid in the design and development of a new target operating model for a Tier 1 bank’s corporate action team.