Featured Speakers
- Expert in Communication Challenges: Delve into the overarching communication barriers faced by vulnerable customers, and learn strategies for effective and inclusive communication.
- Specialist in Numeracy: Gain insights into overcoming numeracy challenges, with practical solutions to make complex information more accessible and understandable for all.
- Accessibility Reviewers: Explore critical aspects of accessibility, including a review of key case studies. Understand the importance of designing inclusive services that cater to the diverse needs of all customers.
- Energy Communication Strategist: Discover strategies for communicating with impact and driving actionable change, particularly within vulnerable communities.
Interactive Session
Experience vulnerabilities first-hand through interactive sessions that leverage new technologies. Hear directly from vulnerable customers about their experiences, challenges, and the support that makes a difference in their lives.
Panel Q&A
Our speakers will come together for an interactive panel discussion, providing an opportunity for attendees to engage directly with industry experts. This session will delve deeper into the topics covered, allowing for a rich exchange of ideas and solutions.
Don’t miss this opportunity to enhance your understanding and capabilities in supporting vulnerable customers through improved communication and accessibility.