Why Davies Surge Response?
We don’t just supply staff—we deliver a complete service that takes the pressure off your business. From sourcing and onboarding to performance management and offboarding, Davies owns the people side so you can stay focused on outcomes.
Unlike simple staffing solutions, our approach combines expert talent, robust compliance, and end-to-end accountability. This means you get more than people—you get a partner who ensures quality, speed, and flexibility at every stage.
Our End-to-End Service
Where We Add Value
Davies Surge Response supports insurers across a wide range of scenarios:
- Catastrophe (CAT) events: storms, floods, wildfires, hurricanes, earthquakes
- Run‑off or legacy portfolio management
- Overspill claims handling: during system migrations, recalls, or regulatory changes
- Audit and quality assurance programs
- Policy administration backlogs
- Contact centre surge support
- Mergers, acquisitions, or system transitions
The Davies Difference
1.2k+ partner organisations globally
30+ years of industry experience
20k+ active associates
30 US offices
Joe Wood
Director
Joe Wood is a Director at Davies, managing the North America contingent workforce offering. In this role, he specialises in project-based resourcing for regulatory-driven transformation across banking and insurance. With over a decade of experience, Joe has supported global financial institutions with surge response operations, large-scale claims mobilisation, specialist project teams, and high-calibre interim SMEs. He also has extensive experience standing up rapid claims operations and remediation teams at pace.
Michael Hind
Director
Michael Hind is a Director of Business Development at Davies, specialising in Executive Search and Consultative talent solutions for organisations across the Insurance and Capital Markets sectors. With extensive experience in talent acquisition and strategic resourcing, Michael partners with clients to identify and place high-impact leaders who drive operational excellence and deliver sustainable growth.
Joe Wood
Director
Joe Wood is a Director at Davies, managing the North America contingent workforce offering. In this role, he specialises in project-based resourcing for regulatory-driven transformation across banking and insurance. With over a decade of experience, Joe has supported global financial institutions with surge response operations, large-scale claims mobilisation, specialist project teams, and high-calibre interim SMEs. He also has extensive experience standing up rapid claims operations and remediation teams at pace.
Michael Hind
Director
Michael Hind is a Director of Business Development at Davies, specialising in Executive Search and Consultative talent solutions for organisations across the Insurance and Capital Markets sectors. With extensive experience in talent acquisition and strategic resourcing, Michael partners with clients to identify and place high-impact leaders who drive operational excellence and deliver sustainable growth.
