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Operating Strategy & Transformation
The Importance of Exit Planning for Non-Systemic Banks and Building Societies
What thought is given to smaller Non-Systemic Banks and Building Societies?
Why invest in leadership development?
The trap that most businesses fall into, is the association of ‘Leadership’ with seniority.
GenAI for CX: success is where preparation and opportunity meet
GenAI (Generative Artificial Intelligence) is the buzzword of the moment – especially within the world of customer experience. However, poorly ...
Asset & Wealth Management
Operating Strategy & Transformation
The problem with OTCs
Considerations for the operating model
Generative AI in Business: with great power, comes great responsibility
Generative AI (GenAI) is a booming area of interest for increasing simplicity and reducing friction within customer service. However, as ...
Financial Crime Surveillance programme: Integrating PRA SS1/23 MRM principles
Prudential Regulation Authority released new model risk management guidance on how banks should properly assess the efficacy of second-generation solutions.