Chris McIlduff is the Chief Customer Officer at Davies, where he shapes the firm’s approach to client engagement and supports organisations through complex transformation. His role centres on evolving how the business presents and delivers its capabilities. Chris also works closely with colleagues to strengthen client relationships and drive meaningful growth. He brings extensive experience across technology, operations, commercial strategy, and leadership, offering a broad and multidisciplinary perspective on the insurance sector.
Chris focuses on helping executive teams accelerate growth, enhance profitability, and manage risk across international markets. He works with senior stakeholders to understand their priorities and align them with practical, value driven solutions. In addition, he draws on his ability to connect diverse offerings across the organisation. This enables clients to progress regardless of their stage of maturity.
She has supported cloud, core system, and modernisation programmes across P&C and Life & Health. Her clients include insurers, brokers, and MGAs seeking growth and operational improvement. As a licensed major lines producer in New Jersey, she brings first-hand understanding of regulatory and distribution dynamics to every engagement.
His work spans insurers operating across varied geographies and product lines. Chris often helps leaders reimagine what is possible, whether in digital first service models, customer experience, or operational redesign. Furthermore, his cross industry background provides a clear lens on how insurance can adopt best practices from other sectors.
Chris measures success through tangible impact and the strength of long term relationships. Variety and challenge motivate him, particularly as the insurance landscape continues to evolve at pace.