Neil Chitre

Having worked with some of the largest brands in the world across 42 countries, I possess a global perspective in various sectors such as FMCG, retail, automotive, insurance, and finance. With over 22 years of experience in the customer experience industry, I have developed a strong foundation in leading, implementing, and transforming customer service operations. My expertise extends across target operating models, and recently completed an organization design and implementation project in six countries. My ultimate passion lies in empowering customers through seamless and meaningful engagements with organizations across every omnichannel touchpoint.