Operational resilience remains a strategic priority for UK financial services firms. Ongoing investment highlights its importance in a complex and regulated environment. As firms enter the first year of the regulatory transition period, the focus is shifting from planning to implementation. With the 31 March 2025 deadline approaching, this is a timely point to assess industry progress.
This report presents findings from Davies’ 2023 market survey. The survey offers a snapshot of how firms are advancing their resilience programmes. It reflects a wide range of industry perspectives and shows how organisations are interpreting regulatory expectations. It also explores how resilience is being embedded into daily operations.
Key themes include identifying important business services, setting impact tolerances, and integrating resilience into governance and risk frameworks. The findings show progress in many areas. However, challenges remain—particularly around data quality, scenario testing, and third-party risk management.
The report also considers how firms are balancing compliance with broader strategic goals. These include digital transformation, operational efficiency, and customer experience. The paper provides a useful benchmark for organisations reviewing their approach. It helps identify where further focus may be needed to meet regulatory expectations.
Download the report in full through the form below. To explore these findings in greater detail or to discuss their relevance to your organisation’s operational resilience strategy, please contact us.
