Case Studies Type: Insurance Services
Our objective was to achieve maximum functionality from XLPro to facilitate process accuracy and efficiency within our client’s reinsurance team. Our client had XLPro implemented by the software provider with skeletal contractual information. The system could not be correctly utilised within the business and the entire post placement process continued to be completed manually. Our client had recruited an entirely new reinsurance team, and whilst they were experienced in the field, they had little knowledge of the software.
Written by Vitale Digital on 1st Jun 2020
Our objective was to provide meaningful management information by improving data quality, managing payment performance and engaging underwriters. Our client had been a part of our Lloyd’s Legacy collection since 2014, the credit control service providing collection of closed year’s premium on a commission basis. Subsequently, this service expanded to the open years Lloyd’s Shared Credit Control service.
Written by Vitale Digital on 1st Jun 2020
Our objective was to backload all contracts and bordereaux for previous years for a Lloyd’s Managing Agent. We maintained a business as usual process and provided data for meaningful management information.
Written by Vitale Digital on 1st Jun 2020
Our objective was to identify, reconcile and repatriate any surplus and/or redundant loss funds held out in the market by third party companies such as Brokers, TPA’s and Coverholders.
Written by Vitale Digital on 1st Jun 2020
Our objective was to improve credit control for a non-Lloyd’s Managing Agent. Our client had been utilising the services of their in house credit control and bordereau production teams but found that internal practices were not allowing their own new business to be prioritised. We improved payment performance, committed to producing monthly written and paid bordereau, increased cash allocation and took the focus on administrative issues away from the client.
Written by Vitale Digital on 1st Jun 2020
Our objective was to provide legacy credit control services to a Lloyd’s Managing Agent. We provided our client with a solution to the collection of Legacy debt, which typically do not form part of their outstanding debts. When we collect closed year’s premium, it brings no risk at all to our clients, as we are only remunerated when successful.
Written by Vitale Digital on 1st Jun 2020
We were asked to help a UK based insurer to understand if their agents were using the correct quality assessment behaviours and regulated compliance scripts for motor and home insurance renewals.
Written by Vitale Digital on 18th Feb 2020
The Azur Group, including Azur Underwriting, was established in 2016 and operated as an Appointed Representative of Davies Insurance Underwriting Services Ltd from the point of TUPE transfer of AIG’s HNW book to Azur, effective 1st September 2016, through to receipt of its own FCA authorisation, effective 2nd October 2017.
Written by Vitale Digital on 17th Feb 2020
Ageas offers a broad range of Personal and Commercial insurance solutions and provides award-winning products and services through brokers, affinity partners and direct brands.
Written by Vitale Digital on 17th Feb 2020
In summer 2009, a leading reinsurance broker invited 16 service providers to tender for the run-off of their Lloyd’s broker, its USA sister Broking Company and its USA service company.
Written by Vitale Digital on 13th Feb 2020
This new entity was formed by 3 producing brokers incorporating their existing international liability accounts with the support of external investors.
Written by Vitale Digital on 13th Feb 2020
As a wholly owned subsidiary of Jaguar Land Rover Limited, Lenny is an Insurtech start-up that provides young people with short term car insurance from as little as an hour to 28 days.
Written by Vitale Digital on 13th Feb 2020