Davies expands its global technology offering with acquisition of US claims management software provider, ClaimPilot

23rd January 2023

 Davies, the leading specialist professional services and technology business, serving insurance and highly regulated markets, today announced the acquisition of Quick Internet Software Solutions, Inc. (known as ClaimPilot), the leading provider of claims management software spanning Property, Liability, Workers’ Compensation and Auto claims for Third Party Administrators (TPAs), Independent Adjusters & Self-Insured Entities.

Based in College Station, Texas, US, ClaimPilot’s web-based Software as a Service (SaaS) platform enhances claim visibility through personalised claims tracking & reporting solutions, providing access to complete, accurate and real-time data. The platform can be integrated with insurers’ own systems for electronic data exchange, and through ClaimPilot’s Lloyd’s reporting capability, users can report specific data on risks and claims transacted under contracts with syndicates. Bordereau reports showing a probabilistic view of future exposure and projected pay-outs on losses can also be generated through the system to help insurers determine potential premium adjustments and identify trends.

ClaimPilot will join Davies’ global Technology unit. President & CEO David Quick will continue to lead the business, reporting to Davies’ Senior Vice President of Technology, Jason Wolfe, and all ClaimPilot employees will continue in their roles with Davies.

Over the past year, Davies has expanded its range of specialist solutions for the Lloyd’s and London market. In April 2022, the firm accelerated into the regulatory technology (“RegTech”) market through the acquisition of Worksmart, the leading platform for complaints management and feedback at Lloyd’s that is fully aligned to Lloyd’s’ complaints reporting requirements. Whilst in July 2022, Davies broadened its offering to include end-to-end insurance management solutions to entrepreneurial underwriters and MGAs, intermediaries, (re)insurers and captives, Lloyd’s syndicates, and InsurTechs through the acquisition of Asta, the market-leading third-party managing agent at Lloyd’s, following approval by regulators.

In recent years, Davies has established and expanded its operations in the US through a combination of strong organic and M&A growth, with the firm now offering a full range of TPA and loss adjusting solutions across all 50 states, as well as captive management, auditing, actuarial, subrogation, excess claims management and risk & inspection solutions.

Globally, Davies’ 6,500+ colleagues operate across Bermuda, Canada, India, Ireland, Spain, Switzerland, the UK and US. The business delivers professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, digital transformation & change management.

Dan Saulter, Group CEO, Davies commented: “I am delighted to welcome ClaimPilot to Davies. As one of the early creators of web-based claims management software in the US, and a long-standing advocate for digitisation within the insurance industry, ClaimPilot will strengthen both the solutions and experience we can offer our insurance clients globally.”

David Quick, President & CEO, ClaimPilot added: “I’m really pleased that ClaimPilot is joining Davies. Our shared focus on innovation and exceptional service makes this a strong union to help the insurance community navigate increasingly complex challenges. I look forward to working with Dan and the wider Davies team to develop and strengthen our claims solutions for our clients.”

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