Compliance and regulatory acumen when you need it most
Leading financial services organisations choose Davies as their partner to deliver core operations, digital solutions and consulting, to help them improve service, grow, and win.
Our financial services clients include: banks, pension providers, life insurers, regulators and ombudsmen.
By reimagining their core business processes we help our financial services clients gain new insights. We deliver operations & digital solutions that sit at the heart of their business, enabling service improvement, accelerated growth, and increased efficiency.
Our core services in the financial services market include: claims solutions, insurance services, complaints handling, and compliance & regulatory services.
We design and manage operations to support the sales, service and claims life cycle for financial services organisations. Our launch and host platform enables financial services businesses to bring to market and efficiently manage affinity insurance solutions and MGAs.
When policies are tested, we work with our financial services clients to provide end-to-end claims solutions, from FNOL to investigation to successful resolution and settlement. We handle more than a quarter of a million claims per year.
Our complaints handling solutions are delivered across a range of models, including: fully outsourced, embedded at client sites, and via innovative work-from-home and hybrid models. Our clients trust us to manage their business-as-usual operations as well as undertaking project work to shift backlogs and solve specific and legacy complaint issues.
Our financial services clients operate in highly regulated and complex environments. We provide qualified and experienced resourcing for compliance & regulatory review and product specific case reviews, either on an individual basis or as a managed team. Our sourcing and training expertise enables rapid mobilisation, and project specific focus.