Operational Excellence

Operational expertise, outsourced for efficiency

For established insurers, brokers, and MGAs seeking to streamline their operations, Davies offers a comprehensive outsourcing solution. Our services combine deep sector expertise, mature governance, and innovative tools to optimise key operational areas. By leveraging our resources and economies of scale, you can reduce costs, manage risks, and focus on growth.

What we offer

Technology and systems: Davies designs tailored IT and operational solutions to meet your regulatory and business needs. From IT infrastructure and insurance system provisioning to cyber security and data protection, our technology processes and services are compliant with global standards ISO27001:2022 and adopt best practice using CIS controls for security baselining and have achieved the highest score of ‘protected in depth’ based on the NIST version 2.0 framework. Our collaborative approach enables faster implementation, efficient processes, and resilience against evolving risks and opportunities.

People and culture: Our HR services provide a cost-effective solution to workforce management challenges. From employment law compliance to staff recruitment, retention, and development, we deliver the expertise needed to build a strong and engaged team. Our support helps protect your brand, mitigate risks, and attract top talent, no matter the size or complexity of your business.

Sustainability management: We offer sustainability solutions tailored to insurers, brokers, and MGAs. Our services help integrate sustainability practices into business operations, meet emerging regulatory standards, and proactively manage interconnected risks. From regulatory compliance to embedding sustainability in underwriting, our approach positions your business for long-term success and competitive advantage.

We can also arrange, fit out and manage your box in the underwriting room at Lloyd’s.

Why partner with Davies?

Cost efficiency: Optimise resources by leveraging economies of scale and accessing sector-specific expertise.

Operational focus: Free up your leadership team to focus on strategic initiatives and income generation.

Technology provider agnostic: Benefit from our independence in working seamlessly with all best-in-class technology providers, ensuring tailored solutions for your unique needs.

Regulatory confidence: Operate with assurance, knowing your processes align with FCA, PRA, and international standards.

Scalable solutions: Flexible services tailored to meet your business needs as you expand into new markets or regions.

Partner with Davies for outsourced operational excellence

Davies is your strategic partner for outsourced operational excellence. Our solutions optimise operations, reduce costs, and enhance compliance. With a proven track record across the insurance sector, we act as a seamless extension to your team, delivering both operational efficiency and peace of mind.

Contact our team

Gemma Grainger

Head of Business Development

Keith Nevett

Business Development Director