IT Auditing

Providing assurance across your delegated authority partnerships through specialist IT insight

We support insurance businesses at all stages of delegated authority maturity—whether you’re new to the model or managing a complex, global portfolio—helping you gain clarity and control over the IT risks present in your distribution chain.

Who we work with

  • Carriers and Managing Agents in the Lloyd’s and London Market
  • Managing General Agents (MGAs) and MGUs with delegated authority networks
  • Insurers seeking greater assurance over the IT resilience of Coverholders, DCAs, and brokers

What we offer

Our IT auditing service evaluates the technology infrastructure, controls and resilience of your delegated partners. We help you meet growing regulatory expectations, protect against cyber and operational risk, and ensure that partners are keeping pace with digital change.

While ultimate oversight remains with your team, we deliver independent assessments and practical insight—giving you the confidence that your Coverholders and DCAs are managing systems and data securely and in line with market expectations.

Independent IT auditing: We assess critical systems—such as policy administration platforms, claims systems and document repositories—against established standards including ISO/IEC 27001, GDPR, DORA and ISO/IEC 42001. Our reviews focus on system security, data handling, incident management and AI readiness.

Operational assurance: Our audits help ensure that your partners’ technology platforms are supporting business objectives, protecting sensitive data and enabling compliant, efficient operations.

Risk-based approach: Each audit is tailored to the scale and complexity of the delegated entity, focusing on areas of highest risk. Whether assessing a small Coverholder or a large DCA, we provide actionable insight proportionate to the risk they represent.

Global capability: Our audit team includes qualified IT professionals based in the UK, North America and Asia, with sector-specific experience in insurance technology and delegated operations.

Why partner with Davies?

Partnering with Davies for IT auditing means gaining access to deep sector knowledge, global capability, and a flexible service that strengthens your oversight of delegated operations:

Designed for the London Market: We understand the unique expectations of Lloyd’s, the PRA, and FCA, and tailor our service to reflect the operational realities of managing agents and insurers in the UK and international markets.

Integrated assurance: Our IT audits complement wider audit programmes and delegated authority frameworks, ensuring you can assess operational, financial, and technological risk through a single coordinated approach.

Strategic oversight: We provide the insight and evidence required to support regulatory reporting, enhance due diligence, and inform strategic decisions about your delegated relationships.

Cost-effective risk management:  Our service eliminates the need to build internal technical audit capability or recruit niche expertise, providing trusted assurance with minimal overhead.

Scalable and flexible:  Whether you require one-off reviews or recurring audit cycles across your partner network, our solution adapts to your needs and helps you keep pace with regulatory and technological change.

Davies is your strategic partner for delegated authority IT auditing. The service is offered as an integrated component of both our broader Delegated Authority Management and Audit Solution services, ensuring alignment with your wider oversight framework. With a proven track record across the insurance sector, we act as a seamless extension to your team—delivering expert insight, operational excellence, and peace of mind.

Contact our team

Matt Lane

CEO - Intermediary & Market Services

Stuart Cheers-Berry

Delegated Authority Manager

Gemma Grainger

Head of Business Development