Optimising payment performance with expert solutions

As the Lloyd’s Market Association’s (LMA) preferred service provider, we are trusted for our ability to consistently improve premium collection processes. Through targeted credit control, detailed management of Expected Premium Income (EPI), and advanced reporting, we build strong relationships with brokers to uncover and resolve settlement issues effectively.

Premium shared credit control

In collaboration with our clients, we serve on the Services Oversight Board to deliver the annual service strategy. This ensures alignment with key performance indicators (KPIs) and operational objectives, driving improvement in premium payment performance.

What we offer:

• Cost-effective outsourcing solutions.
• Superior premium collection results.
• Regular performance feedback through detailed reporting.
• Active participation in the Oversight Working Group for strategic alignment.
• Data cleansing and issue resolution.
• Notice of cancellation service.

Specialising in resolving uncollected balances across legacy accounts and discontinued lines, we apply our market expertise to recover unbudgeted premiums and enhance cash flow. Our systematic approach includes broker-specific investigations, settlement analysis, and reporting on outstanding balances.

What we offer:

• Comprehensive debt identification and resolution.
• Adjustment premium and profit commission tracking.
• Data management – cleansing & reconciliation of EPIs with signed variances.

With unmatched expertise in credit control and bordereaux management, we provide bespoke solutions across the full administrative lifecycle. Tailored to client needs, these services cover cash allocation, reconciliation, premium bordereaux production, and claims management.

What we offer:

• IBA and credit control for broker statements.
• Accurate premium and claims bordereaux.
• Endorsement processing and claims fund reconciliation

Cost efficiency: An outsourcing solution designed to streamline operations and reduce overheads.

Enhanced premium collection: Delivering measurable improvements in collection rates.

Data integrity: Rigorous EPI management and ongoing data cleansing for accurate reporting.

Accelerated cash flow: Improved collection times deliver a positive balance sheet impact.

Best practices implementation: Proactive monitoring and premium collection methodologies.

Davies delivers more than just outsourced finance solutions—we are a trusted partner committed to enhancing operational efficiency and cash flow. Whether through our legacy expertise or shared credit control services, we are here to drive success for your business.