Leveraging extensive industry knowledge & expertise to deliver quality & comprehensive audits

Davies accident and health service is designed to serve as an extension of your team. Our services strengthen the audited entity and the risk relationship between the audit subject and the risk-bearer. Every audit is performed by the tenured auditor with an average of 25 years of industry experience, ensuring we have the experience and expertise to manage even the most niche of claims management needs. Audits begin with an individualised plan customized to meet specific auditing objectives and preferences that meet and exceed organisational goals.  

Aggregate Audits: We provide aggregate audit services commissioned by MGUs, carriers, and reinsurers. To date, we have audited nearly $200 million in aggregate claims with an average savings of over 30% for this loss exposure. To delivery these savings, we audit calculations submitted by TPAs and apply Plan Document and Stop Loss contract terms and provisions to all elements of the claim utilising industry best standards as well as Davies’ proprietary audit resources. Clients receive thorough reporting and findings and provide reimbursement recommendations. 

Carrier & Reinsurer Audits: Davies confirms the reinsurers underwrite the business mix and that the business complies with the parties’ intent to the reinsurance agreement(s). Our specialists can perform underwriting, claims, and premium administration audit components as part of carrier and reinsurer audits.  

MGU Audits: To address the needs of MGU audits commissioned by carriers and reinsurers, we review and evaluate all phases of specific MGU’s operations. These phases include underwriting administration, premium administration, claim administration, TPA oversight, data protection, and disaster recovery. After the audit, we meet the with the MGU to discuss findings, industry standards, and best practices to strengthen the organisation’s overall administration.  

Premium Audit: These comprehensive audits are available for risk-bearing entities that want to understand the designated audit subject’s premium administration. These audits also include a technical audit component to ensure quality and adherence to the audit subject’s internal policies, procedures, and industry-standard practices. Premium audits also verify that the premiums paid accurately reflect any census changes during the contract year.  

Specific Claim Audits: Davies Specific Excess Claims audits include an extensive review of claims paid to ensure they adhere to the underlying Plan Document and the stop-loss contract. Our auditors conduct verifications, which consist of all aspects of eligibility and disclosure with observations of cost mitigation efforts. We provide detailed reporting and outline findings uncovered along with recommendations for improvements.