“If you get it right for your vulnerable customers, you get it right for everyone”
We had a great turnout at this year’s Vulnerable Customers Summit where we gathered established UK experts on vulnerability and discussed the topic of ‘Improving support and services for vulnerable customers’
If you manage to attend, we sincerely hope you have enjoyed taking part in this year’s summit and have benefitted from the experience.
The session was greatly enriched by the contribution of our 6 fantastic guest speakers who shared their invaluable insight into the world of vulnerability and reminded us how vital it is to take care of our vulnerable customers and design our CX with accessibility in mind.
We would be grateful if you took the time to fill out our feedback form, so we can work on improving next year’s Vulnerability Summit.