LONDON, UK – 25 September 2025
Davies, the leading specialist professional services and technology company serving insurance and highly regulated markets, has unveiled its new AI Underwriting Workbench platform to deliver fast, data-driven decisions.
The new solution will enable Davies’ existing underwriting practice to help clients optimise their underwriting approach and address the pain points commonly associated with traditional underwriting systems of record, including multi-carrier usage and discrepancies, disorganised collateral and inconsistent workflows. The workbench will enable clients to increase its hit ratio by 3-5% and lower average internal costs by 25% while eliminating 70-80% of manual processes.
The workbench will provide a centralised interface for the management of all underwriting tasks from a unified dashboard and track progress and referrals for timely follow-ups and better team communication. The AI-powered rules engine will also create and automate underwriting processes and tasks to handle complex scenarios with precision and consistency, enhancing client reputation and customer response.
Designed by its underwriting experts, the Davies solution enables clients to make smarter risk decisions. It works by leveraging their existing core systems and data while integrating advanced agentic AI to accurately identify profitable risks.
To support its clients in their ability to modernise, scale, and take a data-driven approach to underwriting, the workbench has been built with Davies’ specialist “pane of glass” layering process. This works on unifying risk views, streamlining workflows and accelerating underwriting decisions without costly replacement of existing systems. This is done through the firm’s modular API middle layer which means the workbench can be easily interfaced with existing PAS, Claims, Billing, Rating and Document Management Systems, giving insurers opportunities to seamlessly introduce it firm-wide, within weeks.
Daniele Pedrazzoli, Senior Partner and Global Head of Insurance Consulting and Technology division, Davies, said:
“We are incredibly excited to bring our new AI Underwriting Workbench to the market. Our new platform has been designed by our experts who have worked decades in the field and are well-versed on the challenges our clients face daily with the current underwriting systems.
“The benefits the workbench will bring to underwriters align with our deep commitment to helping revolutionise the insurance industry. With it in position, we can continue to support even more of our clients in embracing the latest technology, enabling them to make better-informed underwriting decisions, and futureproofing our industry by preparing the next generation of underwriting.”
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Media contact:
Louisa Best, Senior PR Manager, Davies
Email: louisa.best@davies-group.com
About Davies
Davies delivers specialist professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, forensic accounting, customer experience, human capital, digital transformation & change management. In February 2023 Davies announced it had simplified its operations and aligned the business across three operating units: Davies Global Solutions, Davies UK & Ireland, and Davies U.S. Davies has an 8,500 strong team of professionals operating across 20+ countries, including the UK & the U.S., with headquarters in the City of London. Davies’ investors are BC Partners, HGGC, AIMCo (acting on behalf of certain of its clients), and Davies’ employees following BC Partners majority investment in March 2021, HGGC’s investment in January 2017 and AIMCo’s investment in January 2019.
Over the past ten years Davies has grown its annual revenues more than 25-fold, invested heavily in research & development, innovation & artificial intelligence (“AI”), platform integration & underlying business systems, colleague development, and client service. Today the group serves more than 1,700 insurance, financial services, public sector, and other highly regulated clients. In the past year Davies has added more than 200 new accounts to its organic platform. In addition, Davies has successfully broadened and deepened its operations and digital capabilities via targeted acquisitions. Since the start of 2017 Davies has acquired: Cynergie, CMSL, Ambant, ServiceTick, TLSS, R&Q’s insurance services business, Ember, Direct Group’s claims businesses, Veriphy, USA Risk Group, TMS, GBB, Banwells, Frontier, FWD, ASC, Thornton Group, Keoghs, Codebase8, Citadel & Cedar Consulting, ContactParners, TriPlus, Johnson Claim Service, Vehicle Replacement Group, BMTS, Wakely Actuarial, Northshore International Insurance Services, DMS, NPA, Littleton, Grovelands, IAS, Asta, IRS, Sionic, Merlinos, BVS, Worksmart, ProAdjust, Johns Eastern, ClaimPilot, MVP Group, Afirm, Ortac Underwriting Agency’s (“Ortac”) insurance management services portfolio, American Claims Management, Preferred Governmental Claims Services, USIS, ICA, MDD, Shoreside Law, Minuteman Adjusters, Bespoke Training Solutions, Budget Claims Services Inc., (dba Barker Claim Services) and Premier Claims Management. More information is available at www.davies-group.com.
About BC Partners
BC Partners is a leading investment firm with over €40 billion in assets under management across private equity, private debt, and real estate strategies. Established in 1986, BC Partners has played an active role for over three decades in developing the European buy-out market. Today BC Partners integrated transatlantic investment teams work from offices in Europe and North America and are aligned across our four core sectors: Healthcare, TMT, Business Services & Industrials, and Consumer. Since its foundation, BC Partners has completed over 126 private equity investments in companies with a total enterprise value of over €160 billion and is currently investing its eleventh private equity buyout fund. For more information, please visit www.bcpartners.com.
About HGGC
HGGC is a leading middle-market private equity firm with $4.3 billion in cumulative capital commitments. Based in Palo Alto, Calif., HGGC is distinguished by its Advantaged Investing approach that enables the firm to source and acquire scalable businesses through partnerships with management teams, founders and sponsors who reinvest alongside HGGC, creating a strong alignment of interests. Over its history, HGGC has completed more than 130 platform investments, add-on acquisitions, recapitalizations and liquidity events with an aggregate transaction value of nearly $22 billion. More information, including a complete list of current and former portfolio companies is available at www.hggc.com.
About Alberta Investment Management Corporation (AIMCo)
AIMCo is one of Canada’s largest and most diversified institutional investment managers with more than C$179.6 billion of assets under management as at December 31, 2024. AIMCo invests globally on behalf of pension, endowment, insurance, and government funds in the Province of Alberta. With offices in Edmonton, Calgary, Toronto, London, and Luxembourg, our more than 200 investment professionals bring deep expertise in a range of sectors, geographies, and industries. For more information on AIMCo please visit www.aimco.ca and follow us on LinkedIn.
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